Adventure
Tours Australia and their agents - Conditions of Travel
::How
much Luggage can I bring?
The vehicles
you will be travelling on have limited space so please keep
your luggage to a maximum of 15 kgs in a backpack or soft
overnight bag with a small day pack for easy access to camera,
film, sunblock etc Please try and keep to that limit so we
can ensure we can carry everyone's luggage in our trailers.
If you can try and keep your belongings in one pack or case
then this also assists packing. As a general rule if you can't
carry it, we won't either. It's your responsibility to pack
bags into the trailer. If your trip returns to the place your
are starting your trip from, think about storing excess luggage
to await your return. If you're not returning to the place
you started your trip, think about freight forwarding luggage.
All luggage that is more than 20kg must be marked as "HEAVY"
so our staff avoid injury by picking it up off the ground
without knowing.
::Fuel
Levy Change
Effective
1 August the fuel levy has increased to AUD$15 for new bookings
made on the following products:
- Tours and packages with a duration of 6 days +
::General
Conditions
Adventure
Tours Australia and their agents reserves the right to alter
the route or itinerary of any of its tours and arrange alternative
carriers to those advertised if necessary. No refunds will
be given in these circumstances or in the event of any delay,
curtailment or alteration of a trip resulting from any cause
including severe weather conditions or mechanical failure.
A minimum number of passengers is required to operate each
tour. It may therefore be necessary to cancel a scheduled
departure and to offer an alternative or full refund for that
tour. Adventure Tours can't guarantee pick up or drop off
times and are not liable for passenger failure to connect
with other services. We accept no responsibility for loss
or damage to personal belongings or baggage. The Aboriginal
Components of our Top End Tours are subject to cultural conditions.
Participants may be absent due to Cultural commitments with
little prior notification and Adventure Tours Australia reserves
the right to amend the itinerary in these circumstances and
no refunds will be given.
::Itinerary
Disclaimer
Our itineraries
are correct at time of printing and may differ slightly to the
one in the brochure. Occasionally our itineraries change as
we make improvements based on comments from past travellers
and our own research. Our brochure is printed in December
for release in April, therefore if you have booked from a previous
brochure there may have been changes to improve the itinerary.
::Cancellation
Policy
Adventure
Tours Australia will charge the following fees in event of booking
cancellations and booking deposits:
* Over 31 Days Deposit
Only - The Deposit taken which can be credited to a allowable
deposit of the same value for another tour booked by us within
the next year.
* 48 Hours - 30 Days
25% of Gross Retail Fare and Deposit
* 24 Hours - 48 Hours 50%
of Gross Retail Fare and Deposit
* Within 24 Hours 100%
of Gross Retail Fare
Other operator cancellation fees may vary from the above and
are available on request. Cancellations should be made
with your booking agent, who may charge an additional $75 fee
- Based on discretion of agent.
::Children
- Children
7 years and under are not permitted to travel on any tour
- Children
12 years and under are not permitted to travel on 4WD tours
(bookings will be accepted for the NTK3 & AR4
- full adult fare).
- Children
over 12 years of age pay full adult fare
- Children
aged 8-12 years receive a discount on most tours. Prices
available on
application.
- Children
under 16 years of age are not permitted to travel unless
accompanied by an adult.
::Liability
Whilst we
make every effort to safeguard our clients, we cannot be held
responsible for personal injury or loss due to events which
are beyond our control. Passengers should note that adventure
travel involves a higher than normal risk and a signed release
will be required from all participants before tour departure.
::Insurance
Travel insurance
is NOT included, we strongly recommend that passengers have
their own travel insurance against illness, injury, loss/damage
to personal belongings and not being able to travel on the confirmed
departure date.
::Do
I need to reconfirm my tour?
YES!
FAILURE TO DO SO MAY RESULT IN THE CANCELLATION
OF YOUR BOOKING. You must call us on 1300
654 604 before 16.00hrs the day prior to travel with the name
of your accommodation and room number.
::How
fit do I have to be ?
Our tours
are active so a reasonable level of fitness and swimming ability
is needed. If you enjoy hiking through gorges, swimming in waterfalls
and directly experiencing the environment then our tours are
perfect for you. If you have any doubts about your suitability
for our tours, see here for more information about whether our
tours are for you or please check with our Reservations Department
before making a booking.
::Do
I have to participate?
Part of the
enjoyment of our tours is bonding with a group of like-minded
adventurers so we make them active and hands on. With the exception
of our ‘Safari in Style’ tour, passengers are expected
to help with the preparation of food, washing of dishes and
general assistance to the guide as directed.
::What
do I eat?
Our emphasis
is on fresh food wherever possible and our meals are nutritious
and varied. If you are vegetarian or gluten intolerant we can
cater for you, but if you have very specific dietary needs you
may need to provide your own food, please discuss this at time
of booking. For breakfast we supply cereals, toast, tea and
coffee. Lunch is usually a self-serve sandwich and salads; in
the evening we have a cooked dinner. We always carry water in
the vehicle and you will often have the chance to buy your own
drinks, ice-creams etc at stops.
::How
much water do I need to drink?
Doctors advise
that between 2 and 3 litres (10-12 glasses) of water per day
is essential when travelling in Australia. All vehicles carry
adequate water supplies.
::Where
do I meet the tour?
Please ask
your agent for your pick-up details at time of booking.
::National
Park Entry Fees
(subject
to change) per person Uluru; Kata Tjuta National
Park: AUD$25 Boat transfer to Twin Falls (Kakadu NP): AUD$12.50
Tasmanian National Parks: AUD$10 per entry
::Can
I smoke and drink in the vehicle?
Australian
Government regulations prohibit smoking and the drinking of
alcohol inside tourist vehicles in Australia (smoking and drinking
should be limited to stops along the route).
::What's
the climate like in Australia?
Australia
is by nature a warm and friendly place. You can expect high
temperatures in the summer but be prepared for lower temperatures
at night and during the Australian winter. Conditions can
change quickly, especially in Southern Australia, and you
should be prepared for rain and snow at times. For more
information please see our individual Destination Guides.
::Flora
and Fauna?
Note:
A note from this web site - We have offered photograpghs with
flora and fauna, We have displayed this to offer you on the
chance to see what some of the flora and fauna look like if
you have the chance to encounter whilst on tour. Please note
Adventure tours has no control over the nature, flora and
fauna aspect of the tour.
CAMPSITE
DEFINITIONS
To follow are definitions of the different type of camps used
on our tours:
-
‘Safari
in Style’/Deluxe Campsite – safari accommodation (large
permanent twin share tents) with proper beds, pillow,
linen, towels, fans and lighting. Campsites have permanent
cooking facilities, screened eating areas, share showers
& toilets.
-
Permanent
Campsites - permanently erected tents, permanent cooking
facilities, screened eating areas, share showers & toilets.
-
Semi-Permanent Campsites - tents must be erected by guide
and passengers, share showers and toilets, no cooking
facilities except those carried on the vehicle.
-
Bush
Camps - no facilities other than those that are carried
on the vehicle. Passengers sleep in swags (Aussie bedroll).
The tour will stop along the way at roadhouses for clients
to have a shower and so on.
ABORIGINAL
CULTURE
-
The
inclusion of information about Aboriginal culture is an
integral part of touring in the Northern Territory. Where
possible, we endeavour to visit and meet with Aboriginal
people at their Communities. Please note that this is
not always possible and not a guaranteed feature of our
touring.
-
Some
areas that we visit have great significance to the local
Aborigines and as such are culturally sensitive. Access
to these areas (which includes the Uluru (Ayers Rock)
climb) may be restricted for cultural reasons for unspecified
times and with little prior notice. We reserve the right
to amend our itineraries or visit alternative areas in
these circumstances and no refunds will be given to clients.
-
Aboriginal Corroboree: The Corroboree that we advertise
on our 3 Day 4WD and 6 Day ‘Top End’ Kakadu safaris is
performed by members of the Elcho Island community. It
is approximately one and a half hours long and involves
a traditional dance, the opportunity to throw a boomerang
and learn about bush-tucker, their local culture and way
of life.
-
NOTE:
We reserve the right to amend our itineraries if shows
cannot be performed to due cultural reasons.
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