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Terms
and General Conditions -
Centre
Highlights operates active tours throughout Central
Australia. These tours involve travel through
outback areas which are sometimes remote and isolated.
For these reasons we reserve the right to alter
itineraries, accommodation and transport as the
necessity arises by way of weather, road, mechanical
defect or any other operational conditions. (We
strongly recommend Travel Insurance) Any personal
expenses incurred by a passenger as a result of
any delay, alteration or curtailment of any tour
is at the sole responsibility of the passenger.
Alice Springs Holidays is unable to guarantee
exact arrival and departure times and is not liable
for any failure to make connection with or guarantee
operation of any particular service. Any unused
portion, of a tour or holiday, for what ever reason,
is not refundable. Whilst Alice Springs Holidays
will take all reasonable steps to provide an enjoyable
tour, Centre Highlights accepts no liability for
any loss of enjoyment whatsoever or howsoever
experienced by the passenger. Alice Springs Holidays
or it's representative has absolute discretion
to withdraw from or curtail any person/s participation
in any tour or activity, who due to their mental
or physical condition, is such as to render them
incapable of caring for themselves, or become
objectionable to other passengers, or they become
a hazard to themselves or other passengers.
Concessions:
Persons under the age of 5 years are
considered to be infants and will require a seat
of their own on extended tours. A nominal charge
will be made - please contact Centre Highlights
with details. Persons 5 years to 12 years are
considered to be children when sharing with a
minimum of two adults. Please
contact Centre Highlights with details, to avail
the most suitable arrangements for a family. Alternative
accommodation more suited to families is available
than has been listed.
Smoking:
By way of Government and Company regulations,
smoking is prohibited inside our vehicles, however
frequent stops are made for the comfort and enjoyment
of all passengers.
What
to Bring: Casual comfortable clothing
is recommended for day wear. Warm layered clothing
for winter, light loose clothing for summer. Neat
casual dress is required for some restaurants.
Strong footwear and a hat. Several changes including
warm clothes for early morning and evenings are
recommended, personal toiletries, cameras, sunscreen
and a small flask for drinking water.
Deposits:
To confirm your reservation a non refundable
deposit of 20% of the total ticket value is required
to be received by Centre Highlights within 7 days
of your being confirmed
Final
Payment : To be receive by Centre Highlights
no later than 30 days prior to departure and failure
to comply may result in waitlisted passengers
being accepted in place of applicant
Payment
Methods : Direct Deposit and most credit
cards. Please check with us for further details.
Rates:
All rates are in Australian Dollars,
and are valid from 1 April 2007 to 31 March 2008.
*NB: Persons travelling alone must pay the sole
use rate. For future validity dates and rates
please contact us
Cancellation
Scheduled Tour: Cancellation must be
made in writing and such notice is not effective
until received by Centre Highlights during normal
working hours. If a tour has commenced there will
be no refund of fare or unused portion of tour.
The following fees apply to each individual person
on cancellation when travelling on a public tour.
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Days
of Notice
Fee
per person of fare plus agent deposits
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14+
20%
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5-13
50%
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Less
than 5 days
No
Refund
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Cancellation
Private Selection: Bookings cancelled
within 30 days of departure incur a 100% cancellation
fee.
Amendments:
Once a booking is confirmed each change
will incur a $50.00pp fee.
Travel
Documents: Final documentation will be
issued upon receipt of cleared funds
Travel
Insurance: A travel Insurance policy
purchased in the country of origin covering loss
of deposit, airfares, accommodation charges, medical
expenses, loss or damage to personal property
and repatriation expenses is strongly recommended.
The insurance should cover loss arising from the
passenger's inability to travel due to any reason
whatsoever. Alice Springs Holidays accepts no
responsibility for any loss, damages or expenses
incurred by a person travelling.
Luggage:
Maximum weight of all luggage is 20kg
(44lbs). Alternative arrangements can be made
for excess luggage and all luggage is carried
at 'owners risk'. Centre Highlights accepts no
responsibility for loss, damage or otherwise of
luggage.
Vehicles:
All touring vehicles are customised for
outback travel and are fully air-conditioned with
satellite communication, onboard catering facilities,
reference library, enabling comfortable and rewarding
access to all corners of Central Australia. Other
suitable vehicles may be used from time to time
when appropriate.
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