Kakadu, Litchfield, Ayers Rock Uluru and The Olgas Kata Tjuta and Kings Canyon Adventure guided camping and budget tented or luxury Safari in Style accommodation safaris and tours offered by experienced friendly staff at a online safari and tour specialist in Darwin Northern Territory Australia. We also offer custom made personalised itineraries for private charters.
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Terms and Conditions of Travel in Australia

Basix accommodation

Depending on the region you¡¦re travelling in, Basix trips stay in either shared permanent tents at established campsites or dorm-share accommodation. Most campsites are powered.

Some regions also include the option of sleeping under the stars in a swag (an Aussie bed roll).

Sleeping bags are required on Basix trips. Bring your own or purchase in advance from us.

Original accommodation

Original-style camping is in shared permanent twin-share tents that feature cosy beds, wooden floors, full linen, lighting, power points, a bedside table and fans.

Twin-share hostel/motel rooms are the go, with the option of a single supplement also available.

If you're travelling solo, you¡¦ll be paired with someone of the same gender

 

1 April 2017 - 31 March 2018

Intrepid Travel Pty Lty, trading as Adventure Tours Australia Group/Intrepid Travel

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us. We strongly recommend that you also read the Trip Notes relating to your trip prior to booking to ensure that you understand the itinerary, style and physical demands of the trip you are undertaking.

 

1. Our contract
All direct bookings are made with Intrepid Travel Pty Ltd (ABN 35 007 172 456) trading as Adventure Tours Australia and Intrepid Travel (us/we). By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

2. Validity
Dates, itineraries and prices are valid from 01 April 2016 until 31 March 2017. Beyond 30 March 2017 dates, itineraries and prices are indicative only.

3. Deposit requirement
You are required to pay a non-refundable deposit of $250 and 25% of total per person per trip for your booking to be confirmed. If your booking is made within 56 days of the departure date then the full amount is payable at the time of booking. Please note that a higher deposit is required for some selected trips

 

4. Acceptance of booking and final payments
If we accept your booking we will issue a confirmation invoice. A contract will exist between us from the date we issue the confirmation invoice or if you book within 7 days of departure the contract will exist when we accept your deposit. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 56 days before the departure date. If this balance is not paid on or before the due date we reserve the right to treat your booking as cancelled.

 

5. Your details
In order for us to confirm your travel arrangements you must provide all requested details with the balance of the trip price. Necessary details include full name as per passport, date of birth, nationality, passport number, and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. On some more demanding trips we also require you to complete and forward a Self-Assessment form. Your booking cannot be confirmed without provision of these details.

 

6. Cancellation by the traveller
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:

- 30 days or more prior to departure, we will retain the deposit;
- between 15 and 29 days prior to departure, we will retain 50% of the total booking cost
- 14 days or less prior to departure, we will retain 100% paid by you in connection with the booking.

Note that different cancellation conditions apply to some trips and additional services. Your booking consultant will advise if differences apply. Please note that for certain travel arrangements the cancellation charge may be higher than those shown. In certain cases a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. You will be advised of different cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.

If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.

 

7. Cancellation by us
We may cancel a trip at any time up to 30 days before departure, subject to clause 13. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or alternatively receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights. Please note that different cancellation conditions may apply to some styles of trips; your booking consultant will advise if differences apply.

 

8. Booking amendments
If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 30 days prior to the proposed departure date. A fee of $150 per person per change will apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 30 days prior to the proposed departure date the refund policy applicable to cancellations will apply. Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the trip, and transfers to another departure can only be made to a departure within the current validity period.

Amendments to any other arrangements made in conjunction with your trip will incur a $100 administration fee per booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines. No amendments are permitted to your booking within 10 days of departure.

 

9. Inclusions
The land price of your trip includes:
- all accommodation as listed in the Trip Notes
- all transport listed in the Trip Notes
- sightseeing and meals as listed in the Trip Notes
- the services of a group leader as described in the Trip Notes

 

10. Exclusions
The land price of your trip does not include:
- international or internal flights unless specified
- kitty as specified in the Trip Notes
- airport transfers, taxes and excess baggage charges unless specified
- meals other than those specified in the Trip Notes
- visa and passport fees
- travel insurance
- optional activities and all personal expenses

 

11. Prices & surcharges
Our trip prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry. This means our trip prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different passengers on the same trip may have been charged different prices. Your best option if you like the price you see is to book at that time. Once you have received a quote the price will be locked in provided you pay the required deposit prior to the quote’s expiry. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply. If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply. The most up to date pricing is available on our website. Prices are based on currency exchange rates as of June 2015. We reserve the right to impose surcharges up to 56 days before departure due to unfavorable changes in exchange rates, increases in airfares or other transportation costs, increases in local operator costs, taxes, or if government action should require us to do so. In such instances we will be responsible for the any amount up to 2% of the trip price and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund. We will not surcharge any booking for travel within the validity of this brochure once paid in full. Air Passenger Duty is included in the price of your air inclusive trip. In view of the current volatility of world oil prices, a fuel supplement may be added to the price of your holiday at the time of booking. Please note that a levy of up to 2.35% may be applied to all purchases made by credit card.

12. Age & Health requirements
A minimum age at the time of travel applies to many of our trips – please see specific Trip Notes for details. For the majority of our trips we have no upper age limit though we remind you that our trips can be physically demanding and passengers must ensure that they are suitably fit to allow full participation. All travellers under the age of 18 must be accompanied by a legal guardian, or in lieu of a legal guardian, by an escort over the age of 18, appointed by their legal guardian. The legal guardian or their designee will be responsible for the traveller under the age of 18 day to days care. Please note, families must upgrade from dorm-share accommodation to private rooms where applicable. We cannot guarantee triple or joining rooms for families; accompanying adults may be required to share with others in the group on a twin share basis.

 

 

13. Small groups & combination trips
Our trips are guaranteed to depart once they have one fully paid traveller unless minimum group size specifically states otherwise. This means at times we can have small groups. Many of our trips are designed to fit with other departures to create a longer "combination" trip; this means that some of your group may have already been travelling together for some weeks when you commence your trip. If you would like to know how many people are booked on your trip or any combination trip it is part of please ask prior to making your booking.

 

14. Passport and visas
You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which you will visit during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip; please refer to the Trip Notes for details. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.

 

15. Travel insurance
Travel insurance is compulsory for all our travellers and should be taken out at the time of booking. Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. You must provide proof of your travel insurance on the first day of your trip; you will not be able to join the trip without it. If you obtain travel insurance through us you acknowledge that you are satisfied with the level of insurance we have arranged.

 

16. Flexibility
You appreciate and acknowledge that the nature of this type of travel requires considerable flexibility and you should allow for alternatives. The itinerary provided for each trip is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

 

17. Change of itinerary
While we endeavor to operate all trips as described we reserve the right to change the trip itinerary. Please refer to our website before departure for the most recent updates to your itinerary.

before departure: If we make a major change we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itinerary. When a major change is made you may choose between accepting the change, obtaining a refund of money paid on the land portion of the trip only or accepting an alternative tour offered.

after departure: We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. In such emergency circumstances the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itinerary such as visas, vaccinations or non-refundable flights.

 

18. Authority on tour
Our group trips are run by a group leader. The decision of the group leader is final on all matters likely to affect the safety or well-being of any person participating in the trip. If you fail to comply with a decision made by a group leader, or interfere with the well-being or mobility of the group, the group leader may direct you to leave the trip immediately, with no right of refund. We may also elect not to carry you on any future trips booked. You must at all times comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and you also agree to travel in accordance with our responsible travel guidelines.

 

19. Acceptance of risk
You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. You will be visiting places where the political, cultural and geographical attributes present dangers and physical challenges greater than those present in our daily lives. We use information from government foreign departments and reports from our own contacts in assessing whether the itinerary should operate. However it is also your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel.

 

20. Limitation of liability
We contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties.

To the fullest extent permitted by law: any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded;

you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded.

To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion):
(i) the provision of a similar trip to an equivalent value; or
(ii) a refund of the total amount received by us from you in connection with your booking.

Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

 

21. Optional activities
Optional activities not included in the trip price do not form part of the trip or this contract. You accept that any assistance given by your group leader or local representative in arranging optional activities does not render us liable for them in any way. The contract for the provision of that activity will be between you and activity provider.

 

22. Claims & complaints
If you have a complaint about your trip please inform your group leader or our local representative at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means then any further complaint should be put in writing to us within 30 days of the end of the tour.

 

23. Severability
In the event that any term or condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

 

24. Photos and marketing
You consent to us using images of you taken during the trip for advertising and promotional purposes in any medium we/agent choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.

 

25. Privacy policy
Any personal information that we collect about you may be used for any purpose associated with the operation of a Trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details in accordance with our privacy policy (available for viewing on our Website).

 

26. Applicable law
The laws of Victoria, Australia govern these Booking Conditions to the fullest extent allowable. Any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of Victoria, Australia.

 

27. Registered address
Intrepid Travel Pty Ltd, Level 4/380 Lonsdale Street, Melbourne VIC, 3000, Australia

 

28. Updating of terms and conditions
The Company reserves the right to update and/or alter these terms and conditions at any time, and it is the Clients responsibility to be familiar with them. The latest terms and conditions can always be found on the Company website www.adventuretours.com.au / www.intrepidtravel.com and will supersede any previous versions.

Staying:
The one thing all Adventure Tours Australia and Intrepid Travel trips have in common, without exception, is fantastic value for money. We offer styles to suit most travellers with some of our favourite accommodation spots including sheep and cattle stations, wilderness lodges, beach houses and an underground bunkhouse in Coober Pedy. You may also get the chance to roll out a swag (Aussie bedroll) and sleep under the outback stars, or in modern safari style tents; it all depends on your chosen tour style.

Accommodation: Camping
Adventure Tours Australia and Intrepid have aligned trip styles for a clearer and more seamless booking experience.

It's simple; Basix is multishare Hostel and camping, Original is Twin share motel and camping with furnished tents.

Camping - Basix
On our Basix style tours in the Top End, Red Centre, West Coast and Kimberley regions, we stay in simple camps with near-by shared bathroom facilities. Tents may be permanently erected twin or quad share, you may need to erect your own pop up tent or roll out a swag (Aussie bedroll) to sleep under the stars. We provide simple camp mattresses and recommend either BYO travel pillow or use rolled up towel or clothing.

Camping - Original
Original campsites are permanent structures and allocated on a twin share basis with each tent equipped with the added comfort of furnishings such as proper beds, lights, fans, pillows, and linen.

Camping General
Depending on the tour/campground there will be a sheltered BBQ area for preparing meals and you must be prepared to assist with food preparation, dish washing, collecting firewood etc - plus helping keep the campsite clean and tidy for the next group of travellers. The interactive nature of these tours is a key component to getting more in touch with nature and the Australian culture – the more you put in the more you get out! These tours tend to appeal to active travellers who aren’t afraid to get their hands dirty.

Accommodation - Basix
Accommodation – Basix Basix accommodated trips include budget (1-2 star) accommodation with a mix of multi share hostels and lodges with shared facilities, swag camping, and simple permenant tents. A sleeping bag will always be required for Basix camping. Please note that multi share accommodation may be mixed gender, and may be at a different location to the Original accommodation although pax are travelling on the same trip itinerary. Private rooms are not available at Basix level as pax must book the Original level trip. Families will be required to book the Original level accommodation as children under the age of 18 cannot stay in dormitories in hostels.

Accommodation - Original
Accommodation – Original For those wanting some additional comforts at night, our Original accommodation is generally hotel (2-3 star) private ensuite rooms or camping in twin share tents with the added comfort of furnishings such as proper beds, lights, fans and full linen supplied (Original camping for more information). For pax travelling solo or in parties of odd numbers, the solo traveler will be paired with a person of the same gender in twin share. We don't enforce a compulsory single supplement, however if pax would like their own room they are able to book a single supplement. Accommodation is clean and comfortable – but simple. Variety and character are the hallmarks we seek.

Accommodation – Unleashed/Basix
Unleashed/Basix accommodated trips include budget (1-2 star) accommodation with a mix of multi share hostels with shared facilities and swag-camping.

Pre & Post tour accommodation
Need to book a night's accommodation before or after the tour? Ask us about pre and post accommodation options. Select hotels available in most departure cities can be booked through us the agents at the time of booking.

Sleeping bag purchase
Sleeping bags are required for Basix and some Original tours. Travellers can either bring their own, or purchase one from us. Sleeping bag purchase is available via the agents at the time of booking . Any passengers not wanting to keep their sleeping bag at the end of the tour can leave it with us and Adventure Tours/Intrepid Travel will donate to the local Aboriginal communities in the Northern Territory and Western Australia. Not only does this support local communities, it saves on water and detergent from constant washing and reuse, therefore supporting our environmental efforts as well. Please see individual itineraries for detail. Sleeping bag prices in the Top End and West Coast differ from the price to purchase in the Red Centre due to the warmth of the sleeping bag required.

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