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Any maps
featured in this website are not to scale and should be used
as a guide only.
For more
information and bookings, please phone 1800 107 371 to talk
with one of our consultants
1. The tours
in the brochure are conducted and/or organised by Odyssey
Ecotours trading as Odyssey Tours & Safaris (OTS).
OTS may engage appropriate tour operators to coordinate
and provide certain parts of the tours. Those tour operators,
in turn, may be agents for the relevant transportation carrier,
hotel, ground operator, and any other supplier of services
connected with these tours (“other providers”). The other
providers are solely responsible for and liable for providing
their respective services.
2. OTS,
their employees, tour operators and the other providers shall
not be liable for and the participant releases each of them
from any claim arising from:-
a) any damage
or loss of property or injury or death of persons occasioned
directly or indirectly
by an act or omission of any other provider howsoever caused,
including but not limited to, any damage, loss, injury or
death caused or contributed to by any defect in any aircraft,
watercraft, or vehicle operated or provided by such other
provider;
b) any loss
or damage due to delay, cancellation or disruption howsoever
caused, including but not limited to those caused by laws,
regulations, acts or failures to act, demands, orders, interpositions
of any government or agent thereof, acts of God, strikes,
fire, flood, war, rebellion, terrorism, insurrection, sickness,
quarantine, epidemics, theft, or any other cause;
c) any transportation carrier’s cancellation penalty incurred
by the purchase of a non-refundable ticket; or
d) any loss
of, damage to, or delay in receiving any participant’s baggage
or personal effects during a journey, such items at all times
being the sole responsibility of the participant; whether
or not such loss and damage was caused or contributed to by
the negligence of OTS or any other provider.
3. By registering
for a tour, each participant certifies and warrants that he/she
does not have any mental, physical, or other condition or
disability that would or could reasonably create a hazard
for him/her or other participants. OTS and their designated
tour operators reserve the right in their absolute discretion
to accept or decline to accept a reservation from a participant
or to remove any participant from a tour at any time including
after commencement of the tour.
4. Participants
are also subject to specific terms and conditions applicable
to the relevant tour operator’s services. Participants acknowledge
that they have read and agree to comply with those specific
terms and conditions.
5. a) All prices quoted in the brochure are per person prices
based on two persons sharing a tent, room or cabin, unless
otherwise stated. Where single occupancy is provided on a
tour, single travellers may have to pay a single supplement,
the amount of which will be advised to the participant at
the time of booking (if not specified in the brochure).
b) All prices
are quoted in Australian Dollars unless otherwise specifically
stated in the brochure.
c) The prices
are based on current tariffs and are subject to change due
to unforeseen circumstances, exchange rate fluctuations or
changes to the prices charged by designated tour operators
and other providers. While OTS will do everything reasonably
possible to maintain the listed prices, if it is necessary
to levy a surcharge, OTS reserves the right to do so, and
notification will be given at the time of final invoicing.
d) Where
prices are quoted in US dollars, invoices will be raised in
US dollars and final payment will be required in US dollars
under the same payment conditions as outlined below.
6. Any participant
under the age of 18 years must be accompanied by a parent
or guardian over the age of 18 years for the entire tour.
In the interests of safety, participants must not be below
the minimum age accepted by the tour operator of the relevant
tour. Some itineraries are not appropriate for children.
7. Tour
prices include: -
a) accommodation and meals as indicated in the itinerary; welcome
drink on camping safaris
b) all entrance fees;
c) pre-departure information;
d) excursions and sightseeing;
e) ground transportation during tours and transfers to and from
group flights where applicable;
f) services of experienced guide; and
g) Australian
GST.
Tour prices
do not include: -
a) air transportation and related fees and taxes (except as indicated
in the itinerary);
b) passport and visa expenses;
c) baggage/accident/cancellation
insurance; and
d) personal expenses such as laundry, telephone calls, alcoholic
beverages
and
any other items not specifically indicated as included in
the itinerary.
8. A limited
number of single rooms or tents is available on tours and
are allocated on a first-come, first-served basis. Single
occupancy may not be available on certain tours and if so,
participants travelling alone may be required to share accommodation
with another participant of the same sex.
9. To reserve
a place on any tour, a deposit of 20% of the tour price is
payable within 7 days of the time of making the booking and
final payment is due no later than 1 month prior to departure.
Deposits and all other booking payments must be made by cheque,
credit card or direct deposit.
10. OTS
may, at its option, cancel any booking in relation to which
a final payment has not been made within the specified time.
If so the cancellation fees specified in
paragraph 13 below will be payable by the participant as if
the participant had cancelled the booking.
11.
All cancellation notices must be sent to OTS in writing and
will become effective as at the date of receipt by OTS. Per
person cancellation fees are as follows:
·
30 days or more prior to departure: 80% refund or 20% due
plus agents deposit
·
30-10 days prior to departure: 50% refund or 50% due
plus agents deposit
·
With in 10 days to departure: 100% or 100% due
plus agents deposit
Cancellation
fees are payable within 14 days of the cancellation. If a
deposit has been paid, the cancellation fee will be deducted
from the deposit and the balance of the deposit will be returned
to the participant.
Where a
tour includes the cost of an air transfer the cost of any
cancellation fee associated with that transfer may be included
in the cancellation fee charged by OTS.
12. No refund
will be made in circumstances where a participant leaves a
tour. If OTS or its designated tour operator cancels a tour
prior to departure, the participant will receive a full refund
of monies paid to OTS or its designated tour operators. OTS
and their designated tour operators and tour administrators
shall not be responsible for a participants’ failure to recover
the cost of any non-refundable airline tickets or for any
airline tickets purchased by the participant directly from
an airline or travel agent. Participants must satisfy themselves
as to the terms and conditions applicable to the airline tickets.
13. Travel
insurance and trip cancellation insurance is strongly recommended
and advised.
14. Itineraries
and other destination information are subject to modification
and change by OTS without notice. While every reasonable effort
will be made to operate programs as planned, due to the adventurous
nature of the tours and the many influencing circumstances,
alterations may still occur after final itineraries are sent.
15. Participants
must be in good physical and mental health. Any physical condition
requiring special attention, diet or treatment must be indicated
in writing when the booking is made. OTS and some of the other
providers require medical information to be provided prior
to departure as a condition of accepting a reservation. OTS
and its designated tour operators reserve the right to decline
to accept any person as a member of a tour or to require any
participant to withdraw from a tour at anytime if to do so
is determined by OTS and/or the designated tour operators
to be in the best interests of the tour group or the individual
participant.
16. OTS
and the other providers reserve the right to take photographs
or videos of the participants during the operation of any
tour or part thereof, and to use the resulting images for
promotional purposes. By booking a reservation with OTS, participants
agree to allow their images to be used for such purposes.
Participants who prefer that their image not be used must
identify themselves to their Guide at the commencement of
the tour.
17. Other
terms and conditions may apply to a particular tour and OTS
reserves the right to introduce those other terms and conditions
at any time. Participants agree to accept and abide by the
same and booking a tour shall constitute their consent to
those other terms and conditions being introduced.
18. The
terms and conditions are governed by the laws of New South Wales and the participants agree
that the Courts of New South Wales shall have exclusive jurisdiction
to hear any matter arising in relation to these terms and
conditions.
19. If a
Court finds that any part of these terms and conditions is
invalid, that invalid part shall be severed from the remaining
terms and conditions so as to preserve the validity of the
remaining terms and conditions.
20. These
terms and conditions apply to all tours including those in
the brochure. By making a booking on a tour, participants
warrant that they have read these terms and conditions and
agree to be bound by them and to all other terms and conditions
notified to them from time to time.
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