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Terms & Conditions
AUSTRALIA 4
WHEEL DRIVE RENTALS
Australian Business Number 54 561 356 425
P.O. Box 3410, Darwin, Northern Territory, Australia 0801
Licensed Northern Territory: Australia - Travel Agent :Number
NT094
Telephone International +61 8 89 453 338 -
Telephone Within Australia 08 89 453 338
Mobile/Cell Phone International + 61 400 278 958 - Telephone
Within Australia 0400 278 958
Fax International+61 8 89 455 507
Fax Within Australia +61 8 89 455 507
Email: info@australia4tours.com
and/or a4t@bigpond.com
Incorporating www.australia4tours.com
- www.australia4tours.com.au
Contract/Agreement:
The contract is between Australia 4 Wheel Drive Rentals (Incorporating
www.australia4tours.com
and it's group of web sites) - either operator or agent -
and any person (client) travelling or intending to travel
on an itinerary or tour supplied. This agreement shall be
interpreted in accordance with the law of the Northern Territory
in the Commonwealth of Australia. The actions, claims, demands
or suits arising out of this agreement shall be exclusively
justifiable in the courts of the said territory. Australia
4 Wheel Drive Rentals has the sole authority to vary or omit
any of these terms.
Quotations:
All quotations are subject to availability of services quoted
and are not guaranteed until the booking amount as per the
clients quote is received, booking is confirmed and Australia
4 Wheel Drive Rentals receives the clients signed E-Ticket
confirmation form. Some quotations will have validity dates
on them and if a booking amount as per the clients quote is
not received by that expiry date then the quotation will automatically
cancel without notification to you.
Bookings: To secure
a booking, Australia 4 Wheel Drive Rentals requires a completed
Booking form or e-mail, or fax sent by the client, or the
parent/legal guardian (if the client is under 18 years), and
payment details (name on card, current residential address,
mobile telephone number, credit card number, expiry date).
A booking is valid when Australia 4 Wheel Drive Rentals confirms
acceptance and receives the clients signed returned confirmation
in writing. Australia 4 Wheel Drive Rentals and the tour company
reserves the right to decline any booking at their discretion.
It is for the passenger to solely decide and choose the tour
of their choice and to decide if the are fit and active to
meet the tour travelling requirements and conditions of the
tour operator/supplier.
Booking Amounts:
Deposits or Full Payment: A deposit or full amount to Australia
4 Wheel Drive Rentals and/or to Australia 4 Wheel Drive Rentals
and the supplier will be required to confirm any booking;
the client will be notified in the quote of payment details.
Booking Amounts: Deposits or full payment conditions for certain
products may vary and we will advise you in writing of these
conditions at the time of quotation.
Final Payment:
If a deposit is required only at the time of booking then
usually final payment owing is normally made 35 days prior
to travel or the date of travel (Again the client will be
notified of these details in their quote and ticket - some
tours have a pay on board for park fees and other fees). No
vouchers will be issued until final payment is received. Final
payment conditions for certain products may vary and we will
advise you in writing of these conditions at the time of quotation.
In the case of non-payment of the balance by the due date,
Australia 4 Wheel Drive Rentals will treat the booking as
cancelled unless the client communicates to the contrary.
Some operators will request the balance of payment at different
dates prior to travel. If this is the case, Australia 4 Wheel
Drive Rentals will advise you as soon as this is known.
Prices:
All prices will be quoted in Australian Dollars for Australian
services. Please use a currency converter to check the cost.
All prices include Australia Goods and Services Tax of 10%.
All credit card transactions are conducted in Australian dollars.
Due to exchange rate fluctuations there could be some variance
in the amount refunded compared to the amount initially charged.
We or each supplier do not accept any liability for currency
variances up or down.
Cancellations:
Cancellations must be in writing and signed by the passenger
and can either be per email attached scan, (fax) facsimile,
or by letter via registered post. No cancellation will be
accepted unless received in writing and received by us directly
from you. The date that we receive the cancellation notice
is the date that it is deemed cancelled. Please note we found
signed fax or a signed scan via email to be the easiest without
delay.
Cancellation
Policy: Each suppler varies in their terms and conditions.
We supply you the client with the supplier/tour operator cancellation
fees and terms, this will be in your Quote or E-Ticket from
us after booking based on the relevant supplier. It is part
of the booking requirements that you read, understand and
accept the suppliers terms and conditions.
Australia 4 Wheel
Drive Rentals will charge a minimum cancellation fee of AUD$20.00
to cover banking and administration costs. Cancellation conditions
for certain products will vary. As part of the Australia 4
Wheel Drive Rentals terms normally 15%-25% being part booking
amount is non-refundable as well as the suppliers terms policy
up to the Gross Tour Price (The 15% will be considered as
credit towards to a future booking made by Australia 4 Wheel
Drive Rentals). Passengers should confirm prior to booking
if they have any questions. Refunds will not be made for bookings
cancelled due to inclement weather or road conditions or indigenous
cultural reasons. Suppliers will impose their own cancellation
conditions as well. We strongly recommend that you take out
travel and sickness insurance, including cancellation insurance
for all reasons! If you cancel a reservation or a refund
for any other reason is credited to you any 1.5% merchant
fee taken by Australia 4 Wheel Drive Rentals will not be credited
as we have been advised by our merchant facility this is not
refunded by the credit card companies.
Australia 4
Wheel Drive Rentals strongly recommends that travellers have
a insurance policy that includes cancellation, bad weather,
unforeseen travel interruptions and family emergencies.
Concerns:
In the event that a client has a complaint about any of the
travel arrangements, they must advise the relevant supplier
at the time and inform Australia 4 Wheel Drive Rentals in
writing. This will assist settlement of any grievance or complaint.
Any disputes over the itinerary changes, quality, cancellation
or class of tour or accommodation booked not available and
condition of the product is between the client and the product
tour operator/supplier and as such, Australia 4 Wheel Drive
Rentals cannot be held liable for any problem with the product
supplied.
Amendments: All
tickets requiring amendments to names, dates, vehicle clauses,
rates or any amendment have a tour operator/supplier fee.
All credit card
transactions are conducted in Australian dollars. Due to exchange
rate fluctuations there could be some variance in the amount
refunded compared to the amount initially charged. We do not
accept any liability for variances up or down. Refunds by
credit card can take up to 28 working days depending on the
customer and/or tour operator’s Financial Institution.
Once The Tour
Commences: Once the tour commences the tour operators/suppliers
and agents Terms and Conditions contain still apply in full.
Should there be any amendment such as change of route, changes
to places of interest, shorten, cancel or change any part
of the tour once the hire has commenced, the passenger will
have to deal directly with the tour company and not Australia
4 Wheel Drive Rentals, though Australia 4 Wheel Drive Rentals
will assist to provide some general information and help as
much as possible. Any decision made will be between you and
the tour company.
Injuries and
losses: Australia 4 Wheel Drive Rentals accepts no liability
for personal injuries and losses.
Choosing a
trip: It is the client's responsibility to choose a trip
within their capabilities.
Liability:
Australia 4 Wheel Drive Rentals accepts no liability for
any action or activity undertaken by the client arranged independently
or Australia 4 Wheel Drive Rentals while on holiday.
Australia 4 Wheel
Drive Rentals shall not be liable to compensate clients for
associated expenses incurred as a result of their booking.
No refund will be made for any unused services that are included
in the price. Australia 4 Wheel Drive Rentals accepts no responsibility
for any loss or damage to personal belongings or luggage or
for any injury or loss of any type whilst on tour or arising
from the use of third party suppliers services, accommodation,
connecting flights, such as camel ride services, restaurants
or local tour operators cannot be held responsible for passenger's
failure to re-join tours where the company's instructions
have not been adhered to. Accordingly, all costs incurred
by passengers as a result will be at own expense. At times
a itinerary may have been updated and a image to the old itinerary
may have been still displayed. Please see our disclaimer for
all reference to external linking, pricing, images, and itineraries,
tour details in our quotes and on our websites.
Force Majeure: Australia 4 Wheel Drive Rentals including
it's website www.australia4tours.com
shall not be liable hereunder by reason of any failure or
delay in the performance of its obligations hereunder on account
of strikes, shortages, riots, insurrection, fires, flood,
storm, explosions, acts of God, was, governmental action,
terrorism, terrorism warnings, labor (labour) conditions,
airline cancellations, earthquakes, material shortages, or
any other cause beyond the reasonable control of such party.
Seasonal and
cultural conditions: Kakadu National Park, Uluru (Ayers
Rock), The Olgas are 'Subject to seasonal and cultural conditions
and national park requirement'.
Rates and Conditions:
Quoted in our brochures and/or documentation are subject
to change without notice.
Security
This site has security measures in place to protect the
loss, misuse and alteration of the information under our control.
When we collect personal information reasonable steps are
taken to keep that information secure and to protect that
information from misuse or loss and from unauthorized access,
modification or disclosure. Please note however that total
security of data transmission over the internet cannot be
guaranteed as being completely secure. Hence, we cannot guarantee
and we do not warrant the security of information transmitted
to us over the internet and you acknowledge that you do so
at your own risk.
What About Our Advertisers
and Business Partners?
This Privacy Policy only relates to our sites. You should
be aware that we are not responsible for the practices of
our advertisers or business partners. Our site may contain
links to other sites. You should check their privacy policies
before providing personally identifiable information to them
or any other third party.
Disclaimers: Illustrations
and text in any of our brochures/documentation/web page are
only general representations only of the product depicted.
Variances in actual products offered could occur due to modifications
and/or upgrades to the product design. Some photo's offered
are to describe the area and the tour may not actually visit
that destination. Please read your itinerary for clarification.
While every effort has been
made to provide the most accurate information we advise that
Information on this web site may contain technical content
inaccuracies or typographical content errors. www.australia4tours.com
(Australia 4 Wheel Drive Rentals) may at any time and without
notice make improvements and/or changes in the products and/or
the programs described in this information.
Australia 4 Wheel Drive Rentals
and it's sites including www.australia4tours.com makes no
representations in any way about any other web sites which
you may access through this web site or our sub sites. When
you access another website via a www.australia4tours.com web
site, please understand that it is independent from www.australia4tours.com,
and that www.australia4tours.com has no control over the content
on that web site. In addition, a link to a non-www.australia4tours.com
web site does not mean that Australia 4 Wheel Drive Rentals
endorses or accepts any responsibility for the content, or
the use, of such web site.
In no such way or event will
Australia 4 Wheel Drive Rentals be liable for any direct,
indirect, special or other consequential damage or damages
for any use of this website or web sites belonging to Australia
4 Wheel Drive Rentals Group, it's management, owners or staff
or any use of hyperlinked websites including, without any
such limitation, of any profits, business interruption, loss
of programs or other data on your information handling and
management system or furthermore otherwise. This is even if
we are expressly advised of the possibility of such situations
of damages should they occur.
Any maps featured in this website
and distances suggested are or may not be to scale and should
be used as a guide only.
Can We Change This Policy?
In order to reflect the fact that our business is growing
constantly, we reserve the right to change this policy at
any time. We will notify site users of any changes to the
Privacy Policy.
Australia 4 Wheel
Drive Rentals Terms & Conditions
Incorporating www.australia4tours.com
Australia 4 Wheel Drive Rentals
A.B.N 54 561 356 425
GPO Box 3410, Darwin, Northern Territory, Australia 0801
Tel + 61 (0) 8 89 453 338
Amended and
Updated Date: 24.12.2010 Time: 11PM
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