| Australia
4 Wheel Drive Rentals Terms & Conditions 2007-8
Incorporating www.australia4tours.com Australia 4 Wheel Drive Rentals
A.B.N 54 561 356 425 GPO Box 3410, Darwin, Northern Territory, Australia
0801 Tel + 61 (0)8 89 453 338 Contract/Agreement:
The contract is between Australia 4 Wheel Drive Rentals (Incorporating www.australia4tours.com)
- either operator or agent - and any person (client) travelling or intending to
travel on an itinerary or tour supplied. This agreement shall be interpreted in
accordance with the law of the Northern Territory in the Commonwealth of Australia.
The actions, claims, demands or suits arising out of this agreement shall be exclusively
justifiable in the courts of the said territory. Australia 4 Wheel Drive Rentals
has the sole authority to vary or omit any of these terms. Quotations:
All quotations are subject to availability of services quoted and are not guaranteed
until the booking amount as per the clients quote is received, booking is confirmed
and Australia 4 Wheel Drive Rentals receives the clients signed ticket confirmation
form. Some quotations will have validity dates on them and if a booking amount
as per the clients quote is not received by that expiry date then the quotation
will automatically cancel without notification to you. Bookings:
To secure a booking, Australia 4 Wheel Drive Rentals requires a completed Booking
Form or e-mail, or fax sent by the client, or the parent/legal guardian (if the
client is under 18 years), and payment details (name on card, credit card number,
expiry date). A booking is valid when Australia 4 Wheel Drive Rentals confirms
acceptance and receives the clients signed returned confirmation in writing. Australia
4 Wheel Drive Rentals and
the tour company reserves the right to decline any booking at their discretion.
Booking
Amounts: Deposits or Full Payment: A deposit or full amount to Australia 4
Wheel Drive Rentals and/or to Australia 4 Wheel Drive Rentals and the supplier
will be required to confirm any booking, the client will be notified in the quote
of payment details. Booking Amounts: Deposits or full payment conditions for certain
products may vary and we will advise you in writing of these conditions at the
time of quotation. Final
Payment: If a deposit is required only at the time of booking then usually
Final payment is normally made 35 days prior to travel or the date of travel (Again
the client will be notified of these details in their quote and ticket). No vouchers
will be issued until final payment is received. Final payment conditions for certain
products may vary and we will advise you in writing of these conditions at the
time of quotation. In the case of non-payment of the balance by the due date,
Australia 4 Wheel Drive Rentals will treat the booking as cancelled unless the
client communicates to the contrary. Some operators will request the balance of
payment at different dates prior to travel. If this is the case, Australia 4 Wheel
Drive Rentals will advise you as soon as this is known. Prices:
All prices will be quoted in Australian Dollars for Australian services. Please
use a currency converter to check the cost. All prices include Australia Goods
and Services Tax of 10%. Cancellations:
Must be in writing and can either be per email, facsimile, or by letter. No cancellation
will be accepted unless received in writing and received by us directly from you.
The date that we receive the cancellation notice is the date that it is deemed
cancelled. Cancellation
Fees: The deposit
less $75 administration costs will be carried forward towards future booking deposit
made by Australia 4 Wheel Drive Rentals (this is at the sole discretion of Australia
4 Wheel Drive Rentals ) if cancellation is made more than 30 days prior to travel.
Deposit will be held for 6 months from date of cancellation.
Each suppler varies in their terms and conditions. We supply you the client with
the correct terms of the supplier when we quote your enquiry or ticket your booking
based on the relevant suppllier. It is part of the booking requirements that you
read, understand and accept the suppliers terms and conditions. Cancellation
Policy: Australia 4 Wheel Drive Rentals will charge a minimum cancellation
fee of AUD$20.00 to cover banking and administration costs. Cancellation conditions
for certain products will vary. As part of the Australia 4 Wheel Drive Rentals
terms normally 15%-25% being part booking amount is non-refundable as well as
the suppliers terms policy up to the Gross Tour Price (The 15% will be considered
as credit towards to a future booking made by Australia 4 Wheel Drive Rentals).
Passengers should confirm prior to booking if they have any questions. Refunds
will not be made for bookings cancelled due to inclement weather. Suppliers will
impose their own cancellation conditions as well. We strongly recommend that you
take out travel and sickness insurance, including cancellation insurance for all
reasons! If you cancel a reservation or a refund for any other reason is credited
to you any 1.5% merchant fee taken by Australia 4 Wheel Drive Rentals will not
be credited as we have been advised by our merchant facility this is not refunded
by the credit card companies. Australia
4 Wheel Drive Rentals strongly recommends that travellers have a insurance policy
that includes cancellation, bad weather, unforeseen travel interruptions and family
emergancies. Concerns:
In the event that a client has a complaint about any of the travel arrangements,
they must advise the relevant supplier at the time and inform Australia 4 Wheel
Drive Rentals in writing. This will assist settlement of any grievance or complaint.
Any disputes over the itinerary changes, quality, cancellation or class of tour
or accommodation booked not available and condition of the product is between
the client and the product supplier and as such, Australia 4 Wheel Drive Rentals
cannot be held
liable for any problem with the product supplied. Amendments:
All tickets requiring
ammmendments to names, dates, vehicle clauses, rates or any ammendment which involves
the ticket have an automatic $75 fee per amendment by the agent. This fee may
be waived by agent A4WDR and is at the sole discretion of the agent A4WDR. All
credit card transactions are conducted in Australian dollars. Due to exchange
rate fluctuations there could be some variance in the amount refunded compared
to the amount initially charged. We do not accept any liability for variances
up or down. Refunds by credit card can take up to 28 working days depending on
the renter’s Financial Institution. Once
The Tour Commences : Once the tour commences the suppliers and agents Terms
and Conditions contain still apply in full. Should there be any amendment such
as shorten, cancel or change any part of the tour once the hire has commenced,
the passenger will have to deal directly with the tour company and not Australia
4 Wheel Drive Rentals, though Australia 4 Wheel Drive Rentals will assist to provide
some general information and help as much as possible. Any decision made will
be between you and the tour company. Injuries
and losses: Australia 4 Wheel Drive Rentals accepts no liability for personal
injuries and losses. Choosing
a trip: It is the client's responsibility to choose a trip within their capabilities. Liability:
Australia 4 Wheel Drive Rentals accepts no liability for any action or activity
undertaken by the client arranged independently or Australia 4 Wheel Drive Rentals
while on holiday. Australia 4 Wheel Drive Rentals shall not be liable to compensate
clients for associated expenses incurred as a result of their booking. No refund
will be made for any unused services that are included in the price. Australia
4 Wheel Drive Rentals
accepts no responsibility for any loss or damage to personal belongings or luggage
or for any injury or loss of any type whilst on tour or arising from the use of
third party suppliers services, such as camel ride services, accommodation, restaurants
or local tour operators. cannot be held responsible for passenger's failure to
re-join tours where the company's instructions have not been adhered to. Accordingly,
all costs incurred by passengers as a result will be at own expense. o
Force Majeure: Australia 4 Wheel Drive Rentals including it's website
www.australia4tours.com shall not be liable hereunder by reason of any failure
or delay in the performance of its obligations hereunder on account of strikes,
shortages, riots, insurrection, fires, flood, storm, explosions, acts of God,
was, governmental action, terrorism, terrorism warnings, labor (labour) conditions,
airline cancellations, earthquakes, material shortages, or any other cause beyond
the reasonable control of such party. Seasonal
and cultural conditions: Kakadu National Park, Uluru (Ayers Rock), The Olgas
are 'Subject to seasonal and cultural conditions and national park requirement'. Rates
and Conditions: Quoted in our brochures and/or documentation are subject to
change without notice. Disclaimer:
Illustrations and text in any of our brochures/documentation/web page are representations
only of the product depicted. Variances in actual products offered could occur
due to modifications and/or upgrades to the product design. Some photo's offered
are o describe the area and the tour may not actually visit that destination.
Please read your itinerary for clarification. Amended
and Updated Date: 01.04.2006 Time: 6.29PM |