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Terms and Conditions of our Wayoutback Tour Range

Season 01.04.2017 till 30.03.2018


Season 01.04.2017 till 30.03.2018 is at the bottom of this page below the 'Devils Marbles photo'

 

 

Season 01.04.2018 till 30.03.2019

(All in blue text)

Dates, itineraries and prices are valid from 1st April 2018 until 31st March 2019. All prices are in Australian Dollars and include GST.

All bookings are made with Wayoutback Australian Safaris Pty Ltd (ABN 63 157 953 369). By booking a tour with us you agree to have read and accept these Terms and Conditions.

We are pleased to release our Northern Territory Rates for the 2018/19 season.

2018/2019 for Wayoutback is not only about focussing on consistency but also continuing to improve our service to our agents, experiences for our guests and promote the Northern Territory as a holiday destination of choice to travellers from all over the world. The Maruku Indigenous Cultural Experience at Uluru and the Endless Star Dining experience at our private permanent campsite at Yulara continue to impress all who travel with us and will remain in the 4WD Red Centre program for the coming season. Departure days will also remain the same in both the Red Centre and Top End on all tours and we will be reintroducing the very popular visit to Oak Valley Aboriginal Community on the final day of the 5 day 4WD Kangaroo Dreaming Safari in the Red Centre. We are also pleased to introduce a new day tour to the West MacDonnell Ranges in the Red Centre which is the perfect way for travellers who are short on time to experience one of the most beautiful parts of Central Australia.

Product Summary for 2018/19

PRODUCT PRICING
We are pleased to advise there have been no increase in pricing on our 18/19 product range. We have in fact had price reductions on our 3 Day 4WD Dragonfly Dreaming Top End Safari in Lodge Accommodation (WT403AT) during the wet season and our 4 Day 4WD Red Centre Wallaby Dreaming (W04) and 5 Day Kangaroo Dreaming (W05) in the Red Centre.

NEW FAMILY AND FRIENDS FOUR OR MORE FARES
Replacing our Family Saver Rates on our 3 Day 4WD Goanna Dreaming (W03) and 3 Day 4WD Dragonfly Dreaming (WT403) is the Family and Friends Four or More fares. Available on ALL Camping Safaris 3 days or more in duration when travelling in a group of 4 or more, guests can now save 5% off the Retail rates for core Safari products in the Red Centre and Top End including WD03, WD04, W03, W04, W05, WT03, WT403, WTA04, WT05 and WTA05. This discount is not available on any packages, accomodated safaris or our Cicada Dreaming Safari. The multi tour discount remains for those booking an Open Aged Safari of 3 days or more duration in the Red Centre and Top End. Discounts are not available in conjunction with each other or on any other offer.

DEVELOPMENT OF FACILITIES IN THE TOP END FOR OUR CLASSIC OPEN AGE 4WD SAFARIS (WT403, WTA04, WT05, WTA05)
We have continued to invest heavily in upgrading our campsites and exisiting facilities at all sites to ensure they are the best in the business. All of the permanent tents at our campsites in the Top End now have solar lights and fans and we have moved from our old campsite at Springvale Homestead in Katherine to a brand new site located on the Gorge Road leading into Nitmiluk. Many of the tents have also had their roof's and floors replaced to ensure they are kept in prisitine condition for the coming season. Our lodge accomodated 3 day 4WD Dragonfly Dreaming and 4 day 4WD Arnhemland Safaris continue to be a huge hit with those guests wanting slightly more comfort when travelling in the Top End and are a great choice for those passengers who are travelling during the Tropical Summer Season on the Dragonfly Dreaming Safari. The 1 day Gecko Dreaming Safari ex. Jabiru is in its second year of operation and is perfect for those self drive clients who are already in Kakadu National Park and are looking to visit Twin and Jim Jim Falls for the day

FURTHER IMPROVEMENTS TO OUR RED CENTRE CLASSIC OPEN AGE 4WD SAFARIS (WD02, W03, W04, W05)
We have also increased the quality of all of our campsites used in our Red Centre program with many undergoing significant refurbishments and solar lighting being added to all of the tents at each camp. Our three private permanent campsites located at Kings Creek Station have all received an additional toilet and shower each and we have updated our guide training program to include a greater focus on customer service, local history and Indigenous Culture

INTRODUCTION OF 1 DAY WEST MACDONNELL RANGES SAFARI IN THE RED CENTRE CLASSIC OPEN AGE 4WD SAFARI RANGE (W01)
We are introducing a 1 day 4WD West MacDonnell Ranges Safari to the Red Centre program from 1st October 2017. The tour will depart Alice Springs 4 x per week on Monday, Wednesday, Friday and Sunday and gives passengers a great opportunity to experience the mighty West MacDonnell Ranges for the day. First up we will hike the picturesque Ghost Gum Walk into the majestic Ormiston Gorge before spending time relaxing at the stunning Ormiston Waterhole. We pay a visit to the world heritage listed Ochre Pits, a registered sacred site before enjoying a picnic lunch and afternoon swim at the spectacular Ellery Creek Big Hole. Travel is in an air-conditioned 4WD vehicle with a maximum group size of 16 people.

VISIT TO OAK VALLEY ABORIGINAL COMMUNITY REINTRODUCED TO THE RED CENTRE 5 DAY KANGAROO DREAMING (W05) ITINERARY
In addition to the popular Maruku Cultural and Endless Star Dining Experiences, we are also reintroducing a visit to Oak Valley Aboringinal community into the 5 day Kangaroo Dreaming itinerary. After exiting the scenic 4WD track through Owen Springs reserve on the morning of day five, we will head towards Oak Valley, a small Aboriginal community located in the rugged James Ranges approximately 100km South of Alice springs. Established by Robert and Mary LeRossignol in 1990 in an effort to create a series of self sufficient and sustainable enterprises, Wayoutback has worked with the community and members of the Le Rossiggnol family for over fifteen years. With our local Indigenous host, experience a highly entertaining and informative experience where you will learn all about the community, its culture and the connection their people have to the land. Also on show to the group is a series of Aborigninal rock carvings and paintings as well as a visit to an ancient fossil field. This experience will replace time spent previously visiting Rainbow Valley.

NATIONAL PARK ENTRY FEES REMAIN A LOCAL PAYMENT FOR ALL PRODUCTS
All National Park entry fees are payable with credit card upon reconfirmation 48 hours prior to departure. To reduce problems associated with booking errors, food allergies and medical conditions not being advised in advance of travel,A58 can you please ensure you advise ALL guests to please reconfirm their tours with us 48 hours prior to departure. **Park entry fee is still included on our Comfort 3 day Eco Adventure (WA03)**

SLEEPING BAG HIRE FEE ON ADVENTURE SAFARIS (WD03, WD04, WT03) AND ADVENTURE PACKAGE SAFARIS (WP05, WP06, WP01,WP02)
Our sleeping bag hire fee will remain at $30 for passengers travelling on one of our Adventure 18-40 recommended Safaris. For passengers travelling on our Adventure 18-40 recommended package safaris, the cost for sleeping bag hire is $50 in the 18/19 season. This fee is payable direct by credit card on reconfirmation with our reservations team 48 hours prior to departure.

 

Wayoutback Australian Safaris now offers 18 -40 years recommended, Open age and Comfort style safaris.

Each style is indicated on the rate sheet.

1st April 2018 until 31st March 2019

INCLUSIONS OPEN AGE 18-40 YEARS RECOMMENDED COMFORT
National Park entry fee
Sleeping Bag Optional/$30 fee or $50 fee on all packages N/A
Linen Comprising Pillow, Towel, pillow case and sheet
Minimum number to guarantee departure 2*
Logistics
dependent
2*
Logistics
dependent
2*
Logistics
dependent
Maximum guest numbers 14/16/17 or 21 17 Top End or 24 Red Centre 6
Vehicle type 4WD Mini Bus Luxury 4WD 4WD Mini Bus or 4WD Luxury 4WD
Accommodation type Camping Camping Hotel
Permanent Tents with beds N/A
Non permanent tents
(On request)
N/A
Remote Campsites N/A
Private Campsites N/A
Swags N/A
All Meals
Morning/Afternoon teas and snacks
Sparkling Wine at Uluru
Non Alcoholic Beverages
Except in restaurants
Glass of wine with evening Meal 3 Day Safaris
At own Expense
Suitable for Children
Endless Star Dining Experience
Maruku Indigenous Cultural Experience

 

Not Included Adventure
18- 40 recommended and Classic 4WD Open Age Tours
All Safaris operating in the Top End and associated packages attract a $12.50 Twin Falls shuttle fee (Seasonal) and is payable direct on day of departure. Items of a personal nature are not included such as toiletries, towels and torch. Optional camel ride on all Safaris en route to Uluru are optional and at own expense.

 

Child Rates
Due to National Park Entry Fees payable direct, no discount applies for Children

 

IMPORTANT ARRIVAL/DEPARTURE INFORMATION FOR ADVENTURE 18 -40
Please refer to rate sheet for start/finish times for all Safaris.
We collect from select flights into Uluru. If commencing your Safari from Uluru, Flight details must be provided at time of booking please. Clients joining at Ayers Rock Airport/Outback Pioneer does not include lunch.

 


IMPORTANT
All Classic 4WD Open Age Red Centre Safaris conclude in Alice Springs.


Cancellation Policy
100% within 14 days of travel of total price including deposit.,
50% 14-29 days of travel of total price including deposit.

Cancellation by you Due to the extensive planning and costs associated with touring, the following cancellation fees will apply in the event you should cancel for any reason.
 
Due to the remote places we visit and the adventurous nature of our tours, we also recommend that you purchase a comprehensive Travel Insurance policy. We accept no responsibility for lost, stolen or damaged property.

 

Cancellation by Wayoutback
Safety is our number one priority and at times Wayoutback may have to cancel a tour or service. In the event we do have to cancel, every effort will be made to offer a suitable alternative. If the alternative is not suitable we will refund your tour price in full. We reserve the right to cancel a tour, arrange an alternative operator (if possible) if group numbers are insufficient or combine tours of differing standards in the event that low numbers are endangering a scheduled departure being cancelled.  In this instance guests will always be upgraded to a higher standard product. Guests travelling on a .tour with upgraded guests will not be entitled to refunds in these instances. WAS reserves the right to have multi-level pricing on products where it is necessary to ensure guests travel plans are not disrupted. In circumstances where the cancellation is due to external factors beyond our control, any potential refund will be less any unrecoverable cost which we may have incurred.

 

Black Out Dates
Tours do not depart on 01 January 2019

 

Our menus are designed for both carnivores and vegetarians.
If you are have any special dietary needs or allergies, please contact us to discuss this at time of booking as you may need to provide your own supplementary food/ snacks depending on your specific dietary need or allergy. Wayoutback Australian Safaris operates in some remote parts of Australia where certain foods are not easily available and therefore cannot accommodate all dietary requests. At times, produce and products may be substituted as supply dictates and Wayoutback cannot guarantee the ingredients contained in these alternatives. Whilst all of our guides are trained in remote touring, they are not nutritionalists and neither they nor Wayoutback Australian Safaris can advise of all ingredients contained in each food served on tour and are not responsible should an allergic reaction occur. If you have any allergies, please carry the necessary medication. Many dietary requirements are catered for in our standard menus.

 

Private Charters and Group Travel
We are specialists in the Northern Territory and handle many private charters including family and school groups, incentives and series Safaris. No group is too large or to small. Please contact our sister company Walking Country for all your charter and group requirements.

 

Language Options
All FIT Safaris operate in English only. Foreign language guides are available for private charters and groups on a request basis. Our Classic Open Age 4WD Safaris include multi lingual translations on board our vehicles. These are available in Italian, German and French.

 

Reconfirming your tour
We kindly request all guests confirm their departure with our reservations centre no later than 48 hours prior to departure. This can be done by phoning 1300 551 510 (Within Australia) or +61 8 8997 0300 (Outside Australia). Wayoutback Australian Safaris will not be held responsible for any costs incurred due to changes of pick up details if reconfirmation is not made. Passengers joining or departing a tour from Ayres Rock Airport (AYQ) will also need to reconfirm all flight details at least 48 hours prior to their scheduled departure. It is recommended that when joining a tour in Ayres Rock that you arrive before 12:30 pm and when departing Ayres Rock your flight be scheduled after 12:30pm. Wayoutback Australian Safaris will not be held responsible for any delays resulting in a passenger missing tour inclusions or missing a scheduled flight.

 

Booking Amendments
Due to the complexity, staff time and communication costs of the booking process, the following amendment charges will apply; ·        
8 + days prior to departure - $50 (including GST) plus any difference in price between the original booking and the new date/ tour which is selected.        
Changes made within 7 days of the scheduled departure – will incur full cancellation fees and passengers will be required to pay the full cost of any new tour which is booked.

What you will need to bring
A torch (flash light), a wide brimmed hat, sunscreen, insect repellent, fly net (summer), medication (if required), a water bottle (at least 1.5 litres), walking shoes/boots (we do a lot of walking/ climbing), warm clothing (winter), toiletries, swim wear, towel, camera (plus extra batteries/ memory cards), Travel Voucher/Ticket and a great sense of adventure. Passengers are welcome to bring their own beverages if they wish. Passengers of age reccomended tours will need to provide their own sleeping bag, or they can be hired for $30.

 

Things you should know
All of the tours we offer are active participation based. We rely on the good will and cooperation of all passengers to make them a success. This includes your assistance in the preparation of meals, washing up, gathering fire wood and loading/ unloading of the vehicle. On our open age tours, all camping is in twin share permanent tents which include beds and mattresses, all linen, pillows and sleeping bags. Swags are also available for those who wish to sleep under the stars. Passengers on our 18-40 age recommended tours will need to bring their own sleeping bag, or hire one for $30. All camping is in swags (with the exception of some Top End tours). For passengers wishing to rent a tent there is a $60pp charge and this must be requested prior to travel. Due to space restrictions on our vehicles, please limit your luggage to 1 x soft bag of under 20kg. For all safaris visiting Kakadu National Park luggage is strictly limited to 10kg. Any additional luggage should be stored at your accommodation, where possible. For passengers on one way safaris any additional luggage may be stored in areas that is not readily available during the safari. Our group sizes vary from a maximum of 16 – 24 passengers depending on the safari. The maximum group size for each safari is listed on the itinerary. The is a limit of only 6 passengers on our ECO Tour

 

 

Privacy Policy
Wayoutback Australian Safaris understands the importance of protecting your privacy. Any information we collect from you may be used for any purpose associated with delivering our tour products. We may from time to time have to pass your details onto our agents, service providers or other suppliers to enable us to deliver our service. We educate our staff about the requirements of the National Privacy Principles and the Privacy Act.

Health and Medical Requirements
Due to the vast distances travelled on safari, we may be many hours from medical facilities. It is the responsibility of you and your Agent to declare any known medical condition(s) at time of booking. WAS reserves the right to request additional information and/or medical clearance (at your own expense) before confirming your reservation. Upon joining your safari WAS requires you to re-confirm any medical condition(s) to your guide and enough medication should be carried for the duration of your safari (cold storage is available). A certain level of fitness is required for all safaris. To ensure that you enjoy your time on tour with us, you should be able to walk at least 6km (3.7 miles), unaided, over rough, uneven ground (often in intense heat) and climb (or descend) steps or steep inclines without hindrance. If you are unable to meet the required level, you must disclose this at time of booking. In the interests of health and safety, WAS reserves the right to refuse travel due to any medical conditions and/or fitness level which we deem necessary. WAS will not be liable for any additional expenses or cancellation fees imposed by ourselves or third parties incurred as a result of refusal to travel due to non-disclosure. We recommend you discuss any medical or fitness concerns with our staff prior to booking.

 

Change of Itinerary
Wayoutback Australian Safaris reserves the right to amend tour times, itineraries and fares for its products as circumstances, time of year and operational reasons occur. There will be no refunds in these circumstances nor for delays incurred due to mechanical failure, accident, weather or any other unforeseen circumstances. We cannot guarantee exact pick-up and drop-off times and will accept no responsibility in the event of cancellation fees from other connecting services. Individual Aboriginal location visits cannot be guaranteed for cultural reasons. In the event of a location or host not being available alternative experiences of a similar nature will first be sought and failing this, refunds will be offered for this component only. No compensation will be considered for any additional driving or time lost due to such changes.

Acceptance of risk
Australia has many dangerous creatures, extreme weather conditions and often varying terrain. Camping, hiking and passing time outside may increase your personal risk of exposure to these dangers. Safety is our number one priority and all of our guides are highly trained to ensure passenger safety at all times. All passengers participating in one of our Wayoutback Safaris do so at their own risk and no responsibility can be accepted by WAS for any loss, injury or accident. All passengers will be required to sign a Liability Waiver prior to departure. If you would like a copy of this in advance, please contact our Sales Centre. The minimum age for children travelling on our tours is 5 years at the time of travel. All passengers under the age of 18 must be accompanied by an adult or caregiver at all times. While all care is taken, the responsibility of children on tour rests entirely with the parent or caregiver. All passengers, including children, must wear shoes at all times, use sunblock and wear hats. 

Limitation of Liability
We contract with a network of companies and individuals to assist in operating our tours. Wayoutback and the booking agent works with the best operators available but takes no responsibility for any act of neglect by any operator whose services are used as part of your trip. Our suppliers make every effort to safeguard clients, and we and the booking agent cannot be held responsible for personal injury or sickness to any customer which is beyond our control. Passengers should note that adventure travel involves a higher than normal risk and a signed release may be required from all participants from a number of our activity providers.

Travel Insurance
Travel Insurance is compulsory for all passengers travelling on our tours. This should be taken out at the time of booking and must provide cover against personal accident, death, medical expenses and emergency repatriation with a reccomended minimum coverage of US$200,000 for each of the catgories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. Each passenger will be required to show proof of their travel insurance on the first day of their tour. Passengers who are unable to show their policy documents will not be able to join the tour without it.

Authority on Tour
We pride ourselves on the very high standard of our guides. Wayoutback is one of only a few Advanced ECO Accredited tourism operators based in the Northern Territory. All guides have a sound knowledge of the local area focusing on its history, Aboriginal culture, geology and the natural environment. Passengers must abide by the tour guides instructions and directions at all time, in particular with regard to actions and behaviour in National Park areas, Aboriginal communities, areas with elevated hazards or risks and emergency situations. Non-compliance with any directions from the tour guide or other authority may result in the passengers being refused onward travel with no right to refund. All vehicles are fitted with a microphone and WAS will ensure to the best of its ability to have them all in good working order. Due to the environment in which we are travelling, heat, humidity and dust often have an adverse effect on electronics within the vehicles and as such their use cannot be guaranteed. In such instances guides will make every effort to ensure commentary of significant importance is heard by all but no compensation will be due.

Feedback
If you have any feedback regarding your trip please inform you tour guide at the time so they can try and rectify the issue. If after this time you still wish to provide us with some feedback, please put your concerns in writing and send to us by emailing us

Applicable Law
The laws of The Northern Territory, Australia govern these terms and conditions. Any disputes in connection with a tour or these terms and conditions must be initiated in the courts of the The Northern Territory, Australia.

Registered Address
Wayoutback Australian Safaris, 30 Kidman Street, Alice Springs, NT, 0870, Australia

 

 

Season 01.04.2017 till 30.03.2018

Dates, itineraries and prices are valid from 1st April 2017 until 31st March 2018. All prices are in Australian Dollars and include GST.

All bookings are made with Wayoutback Australian Safaris Pty Ltd (ABN 63 157 953 369). By booking a tour with us you agree to have read and accept these Terms and Conditions.

TOP END OPEN AGE 4WD SAFARIS (WT403, WTA04, WT05, WTA05)
We have continued to increase the quality of all of our campsites used in our Top End program, with many undergoing significant refurbishments, and lighting and fans added to many of the camps. We have also continued to invest heavily in upgrading our fleet of vehicles to ensure they are the best in the business. To keep improving the experiences that we offer, all of our Open Age 4WD programs in the Top End will have new and improved menus introduced as of 1st April 2017. After the continued success of our accomodated 3 day 4WD Dragonfly Dreaming Safari, we have now introduced an accomodated option on the 4 day Arnhem Land Dreaming Safari for the 17/18 program. Also introduced into the program is the new 1 day Gecko Dreaming Twin and Jim Jim Falls tour ex. Jabiru. This tour is perfect for those self drive clients who are already in Kakadu National Park and are lookin

RED CENTRE 4WD OPEN AGE SAFARIS INDIGENOUS CULTURAL EXPERIENCE (WD02, W03, W04, W05)
We are pleased to announce the introduction of the Indigenous Maruku Cultural experience to all of our Red Centre 4WD Open Age Safaris program in the 17/18 season. Maruku is owned and operated by the Anangu people and will provide our clients with a once in a lifetime, authentic Indigenous cultural experience. Over 90 minutes guests will participate in a walk to Mutitj who will tell the stories of this unique landscape and explaining the connection between the art, the culture and the connection to the land. Followed by a hands- on dot painting session, this experience will g Anangu culture.

RED CENTRE OPEN AGE SAFARIS ENDLESS STAR DINING EXPERIENCE (WD02, W03, W04, W05)
Adding further value to all of our 4WD Open Age Safaris in the Red Centre, we are also very excited to advise the inclusion of our "Endless Star" dining experience at our Uluru campsite. This is a delicious evening meal under the stars lit by candlelight and topped off with wine, which provides the group with the perfect opportunity to bond and enjoy the company of their fellow travellers.

RED CENTRE 4 DAY WALLABY DREAMING AND 5 DAY KANGAROO DREAMING (W04, W05)
In addition to the Maruku Cultural Experience and the Endless Star Dining Experience we will also introduce some exiciting changes on the 4 day Wallaby Dreaming and 5 day Kangaroo Dreaming Safari's. On the 4 day Wallaby Dreaming Safari the group will now get to experience the beautiful Ormiston Waterhole, the registered sacred site of the Ochre Pits and the stunning Ellery Creek Big Hole before returni These highlights will replace time spent previously in Owen Springs Reserve. The 5 day Kangaroo Dreaming Safari will also experience these aforementioned highlights before they 4WD to our bush camp located at Hugh River where they will spend their fourth night of touring under th On day five, our passengers will now get to experience the 4WD track through Owen Springs, visit the ruins of the first homestead in central Australia and experience the aray of bird life that the reserve has In the afternoon we will cross the Stuart Highway into Rainbow Valley where the group will witness the significant archaeological sites and artifacts that are evidence of the Aboriginal connections to this are The group will also complete the short claypan walk containing several viewing platforms which provide magnificent views of the area. This will replace time spent previously visiting the Oak Valley Aboriginal community.

NATIONAL PARK ENTRY FEES REMAIN A LOCAL PAYMENT FOR ALL PRODUCTS
Due to Parks Australia introducing seasonal pricing in 2016, we have chosen to keep all park entry fees as a local payment for the 2017/18 season to avoid having tiered seasonal pricing on our products. All National Park entry fees are payable direct in cash on the morning of departure or with credit card upon reconfirmation 48 hours prior to departure. To reduce problems associated with booking errors, food can you please ensure you advise ALL guests to please reconfirm their tours with us 48 hours prior to departure. **Park entry fee is still included on our Comfort 3 day Eco Adventure (WA03)**

SLEEPING BAG HIRE FEE ON ADVENTURE SAFARIS (WD03, WD04, WT03)
Our sleeping bag hire fee will remain at $30 for passengers travelling on one of our 18-40 recommended Safaris. For passengers travelling on our 18-40 recommended package safaris, the cost for sleeping bag. This fee is payable direct in cash on the day of departure or by credit card on reconfirmation with our reservations team 48 hours prior to departure.

COMPULSORY TRAVEL INSURANCE
Starting on the 1st April 2017, we are making Travel Insurance compulsory for all passengers travelling on our tours. This should be taken out at the time of booking and must provide cover against personal a with a reccomended minimum coverage of US$200,000 for each of the catgories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal e Each passenger will be required to show proof of their travel insurance on the first day of their tour. Passengers who are unable to show their policy documents will not be able to join the tour without it. We look forward to continuing to work with all our trade partners in 17/18. If you have any questions, suggestions or comments please feel free to contact me or any of the team.

Wayoutback Australian Safaris now offers 18 -40 years recommended, Open age and Comfort style safaris.

Each style is indicated on the rate sheet.

1st April 2017 until 31st March 2018

INCLUSIONS OPEN AGE 18-40 YEARS RECOMMENDED COMFORT
National Park entry fee
Sleeping Bag Optional/$30 fee N/A
Linen Comprising Pillow, Towel, pillow case and sheet
Minimum number to guarantee departure 2*
Logistics
dependent

2*
Logistics
dependent
2*
Logistics
dependent
Maximum guest numbers 14/16/17 or 21 16 Top End or 24 Red Centre 6
Vehicle type 4WD Mini Bus Luxury 4WD 4WD Mini Bus or 4WD Luxury 4WD
Accommodation type Camping Camping Hotel
Permanent Tents with beds N/A
Non permanent tents
(On request)
N/A
Remote Campsites N/A
Private Campsites N/A
Swags N/A
All Meals
Morning/Afternoon teas and snacks
Sparkling Wine at Uluru
Non Alcoholic Beverages
Except in restaurants
Glass of wine with evening Meal 3 Day Safaris
At own Expense
Suitable for Children
Endless Star Dining Experience
Maruku Indigenous Cultural Experience

Park Fees

From 1 April 2016, Kakadu will have a new seasonal fee structure, with a higher cost in the dry season (peak time) and a lower price in the wet season.

Not Included

• 18- 40 recommended and Open Age Tours All Safaris operating in the Top End and associated packages attract a $12.50 Twin Falls shuttle fee (Seasonal) and is payable direct on day of departure.

• Items of a personal nature are not included such as toiletries, towels and torch.

Optional camel ride on all Safaris en route to Uluru are optional and at own expense.

Child Rates

• Due to National Park Entry Fees payable direct, no discount applies for Children unless specified

We offer Family Rates on our 3 Day Goanna Dreaming 4WD Safari (W03) and 3 Day Dragonfly Dreaming 4WD Safari (WT403)

IMPORTANT ARRIVAL/DEPARTURE INFORMATION FOR 18 -40 RECOMMENDED AND OPEN AGE SAFARIS IN THE RED CENTRE:

Please refer to rate sheet for start/finish times for all Safaris. We collect from all flights into Uluru, however those arriving after 1.45pm will miss some of the experiences at Uluru. If commencing into Uluru we recommend arriving on Jetstar or Virgin Australia. Flight details must be provided at time of booking please. Clients joining at Ayers Rock Airport/Outback Pioneer will do so after lunch and therefore lunch is at own expense. All Open Age Red Centre Safaris conclude in Alice Springs.

Things you should know


All of the tours we offer are active participation based. We rely on the good will and cooperation of all passengers to make them a success. This includes your assistance in the preparation of meals, washing up, gathering fire wood and loading/ unloading of the vehicle. On our open age tours, all camping is in twin share permanent tents which include beds and mattresses, all linen, pillows and sleeping bags. Swags are also available for those who wish to sleep under the stars. Passengers on our 18-40 age recommended tours will need to bring their own sleeping bag, or hire one for $30. All camping is in swags (with the exception of some Top End tours). For passengers wishing to rent a tent there is a $60pp charge and this must be requested prior to travel. Due to space restrictions on our vehicles, please limit your luggage to 1 x soft bag of under 20kg. For all safaris visiting Kakadu National Park luggage is strictly limited to 10kg. Any additional luggage should be stored at your accommodation, where possible. For passengers on one way safaris any additional luggage may be stored in areas that is not readily available during the safari. Our group sizes vary from a maximum of 16 – 24 passengers depending on the safari. The maximum group size for each safari is listed on the itinerary. The is a limit of only 6 passengers on our ECO Tour

 

PLEASE NOTE, IT IS IMPORTANT ALL CUSTOMERS ARE AWARE OF WAYOUTBACK’S FULL TERMS AND CONDITIONS AND CANCELLATION FEES.

 

Cancellation by you

Cancellation by you Due to the extensive planning and costs associated with touring, the following cancellation fees will apply in the event you should cancel for any reason. ·   

100% within 7 days of travel, 75% within 8-13 days of travel, 50% within 14-30 days of travel
     
30 + days prior to departure – 25% of total price and deposit.        
14 – 29 days prior to departure – 50% of total price and deposit.  
8 -13 days prior to departure – 75% of total price including deposit. 
0 -7 days prior to departure – 100% of total price including deposit.
Due to the remote places we visit and the adventurous nature of our tours, we also recommend that you purchase a comprehensive Travel Insurance policy. We accept no responsibility for lost, stolen or damaged property.

Cancellation by Wayoutback
Safety is our number one priority and at times Wayoutback may have to cancel a tour or service. In the event we do have to cancel, every effort will be made to offer a suitable alternative. If the alternative is not suitable we will refund your tour price in full. We reserve the right to cancel a tour, arrange an alternative operator (if possible) if group numbers are insufficient or combine tours of differing standards in the event that low numbers are endangering a scheduled departure being cancelled.  In this instance guests will always be upgraded to a higher standard product. Guests travelling on a .tour with upgraded guests will not be entitled to refunds in these instances. WAS reserves the right to have multi-level pricing on products where it is necessary to ensure guests travel plans are not disrupted. In circumstances where the cancellation is due to external factors beyond our control, any potential refund will be less any unrecoverable cost which we may have incurred.

Booking Amendments

Due to the complexity, staff time and communication costs of the booking process, the following amendment charges will apply; ·        
8 + days prior to departure - $50 (including GST) plus any difference in price between the original booking and the new date/ tour which is selected.        
Changes made within 7 days of the scheduled departure – will incur full cancellation fees and passengers will be required to pay the full cost of any new tour which is booked.

Reconfirming your tour

All passengers are required to call our Sales Centre and reconfirm their travel no later than 48 hours prior to departure. To confirm your pick up point and time, please call 1300 551 510 (within Australia) or +61 8300 4900 (outside Australia). Wayoutback Australian Safaris will not be held responsible for any costs incurred due to changes of pick up details if reconfirmation is not made. Passengers joining or departing a tour from Ayres Rock Airport (AYQ) will also need to reconfirm all flight details at least 48 hours prior to their scheduled departure. It is recommended that when joining a tour in Ayres Rock that you arrive before 12:30 pm and when departing Ayres Rock your flight be scheduled after 12:30pm. Wayoutback Australian Safaris will not be held responsible for any delays resulting in a passenger missing tour inclusions or missing a scheduled flight.

What you will need to bring

A torch (flash light), a wide brimmed hat, sunscreen, insect repellent, fly net (summer), medication (if required), a water bottle (at least 1.5 litres), walking shoes/boots (we do a lot of walking/ climbing), warm clothing (winter), toiletries, swim wear, towel, camera (plus extra batteries/ memory cards), Travel Voucher/Ticket and a great sense of adventure. Passengers are welcome to bring their own beverages if they wish. Passengers of age reccomended tours will need to provide their own sleeping bag, or they can be hired for $30.

Language Options

All FIT Safaris operate in English only. Foreign language guides are available for private charters and groups on a request basis. Our 4WD Safaris include multi lingual translations on board our vehicles. These are available in Italian, German and French.

Privacy Policy

Wayoutback Australian Safaris understands the importance of protecting your privacy. Any information we collect from you may be used for any purpose associated with delivering our tour products. We may from time to time have to pass your details onto our agents, service providers or other suppliers to enable us to deliver our service. We educate our staff about the requirements of the National Privacy Principles and the Privacy Act.

Health and Medical Requirements

Due to the vast distances travelled on safari, we may be many hours from medical facilities. It is the responsibility of you and your Agent to declare any known medical condition(s) at time of booking. WAS reserves the right to request additional information and/or medical clearance (at your own expense) before confirming your reservation. Upon joining your safari WAS requires you to re-confirm any medical condition(s) to your guide and enough medication should be carried for the duration of your safari (cold storage is available). A certain level of fitness is required for all safaris. To ensure that you enjoy your time on tour with us, you should be able to walk at least 6km (3.7 miles), unaided, over rough, uneven ground (often in intense heat) and climb (or descend) steps or steep inclines without hindrance. If you are unable to meet the required level, you must disclose this at time of booking. In the interests of health and safety, WAS reserves the right to refuse travel due to any medical conditions and/or fitness level which we deem necessary. WAS will not be liable for any additional expenses or cancellation fees imposed by ourselves or third parties incurred as a result of refusal to travel due to non-disclosure. We recommend you discuss any medical or fitness concerns with our staff prior to booking.

Dietary Requirements and Food Allergies

All of our menus are designed to be well balanced and healthy to provide the necessary sustenance for you to enjoy and participate in your tour. If you have any food allergies or specific dietary needs please contact us to discuss these requirements and we will advise you if they can be catered for. As we operate in remote parts of Australia, certain foods are not always readily available. We may have to substitute our menus as supply dictates therefore we cannot guarantee all ingredients contained in these alternatives. In these instances we will advise you to provide your own supplementary food/ snacks depending on your specific requirements.

Change of Itinerary

Wayoutback Australian Safaris reserves the right to amend tour times, itineraries and fares for its products as circumstances, time of year and operational reasons occur. There will be no refunds in these circumstances nor for delays incurred due to mechanical failure, accident, weather or any other unforeseen circumstances. We cannot guarantee exact pick-up and drop-off times and will accept no responsibility in the event of cancellation fees from other connecting services. Individual Aboriginal location visits cannot be guaranteed for cultural reasons. In the event of a location or host not being available alternative experiences of a similar nature will first be sought and failing this, refunds will be offered for this component only. No compensation will be considered for any additional driving or time lost due to such changes.

Acceptance of risk

Australia has many dangerous creatures, extreme weather conditions and often varying terrain. Camping, hiking and passing time outside may increase your personal risk of exposure to these dangers. Safety is our number one priority and all of our guides are highly trained to ensure passenger safety at all times. All passengers participating in one of our Wayoutback Safaris do so at their own risk and no responsibility can be accepted by WAS for any loss, injury or accident. All passengers will be required to sign a Liability Waiver prior to departure. If you would like a copy of this in advance, please contact our Sales Centre. The minimum age for children travelling on our tours is 5 years at the time of travel. All passengers under the age of 18 must be accompanied by an adult or caregiver at all times. While all care is taken, the responsibility of children on tour rests entirely with the parent or caregiver. All passengers, including children, must wear shoes at all times, use sunblock and wear hats. 

Limitation of Liability

We contract with a network of companies and individuals to assist in operating our tours. Wayoutback works with the best operators available but takes no responsibility for any act of neglect by any operator whose services are used as part of your trip. Our suppliers make every effort to safeguard clients, and we cannot be held responsible for personal injury or sickness to any customer which is beyond our control. Passengers should note that adventure travel involves a higher than normal risk and a signed release may be required from all participants from a number of our activity providers.

Travel Insurance

Travel Insurance is compulsory for all passengers travelling on our tours. This should be taken out at the time of booking and must provide cover against personal accident, death, medical expenses and emergency repatriation with a reccomended minimum coverage of US$200,000 for each of the catgories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. Each passenger will be required to show proof of their travel insurance on the first day of their tour. Passengers who are unable to show their policy documents will not be able to join the tour without it.

Authority on Tour

We pride ourselves on the very high standard of our guides. Wayoutback is one of only a few Advanced ECO Accredited tourism operators based in the Northern Territory. All guides have a sound knowledge of the local area focusing on its history, Aboriginal culture, geology and the natural environment. Passengers must abide by the tour guides instructions and directions at all time, in particular with regard to actions and behaviour in National Park areas, Aboriginal communities, areas with elevated hazards or risks and emergency situations. Non-compliance with any directions from the tour guide or other authority may result in the passengers being refused onward travel with no right to refund. All vehicles are fitted with a microphone and WAS will ensure to the best of its ability to have them all in good working order. Due to the environment in which we are travelling, heat, humidity and dust often have an adverse effect on electronics within the vehicles and as such their use cannot be guaranteed. In such instances guides will make every effort to ensure commentary of significant importance is heard by all but no compensation will be due.

Feedback

If you have any feedback regarding your trip please inform you tour guide at the time so they can try and rectify the issue. If after this time you still wish to provide us with some feedback, please put your concerns in writing and send to us by emailing us

Applicable Law

The laws of The Northern Territory, Australia govern these terms and conditions. Any disputes in connection with a tour or these terms and conditions must be initiated in the courts of the The Northern Territory, Australia.

Registered Address

Wayoutback Australian Safaris, 30 Kidman Street, Alice Springs, NT, 0870, Australia

Black Out Dates

Tours do not depart on 01 January 2018

Private Charters

We are specialists in the Northern Territory and handle many private charters including family and school groups, incentives and series Safaris. No group is too large or to small. Please contactus for all your charter and group requirements.

Confirmations

We kindly request all guests confirm their departure with our reservations centre no later than 48 hours prior to departure. This can be done by phoning (Details of the tour operator is on your E-Ticket). This can be done by phoning 1300 551 510 (Within Australia) or +61 8 8997 0300 (Outside Australia).

• Safaris must be reconfirmed 48 hours prior to departure to confirm pick-up location and time.by phone direct with the tour operator - (Details of the tour operator is on your E-Ticket). This can be done by phoning 1300 551 510 (Within Australia) or +61 8 8997 0300 (Outside Australia).

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Goholi - Australia 4 Wheel Drive Rentals Group - Australia
Reichardt Road, Winnellie 0812
Darwin, Northern Territory Australia
Tel: International +61 8 7999 7511

Witihin Australia Free call 1800 107 371
Email: info@australia4tours.com

MISSION STATEMENT

Our very experienced Northern Territory staff will help you discover the best of these unique and special tours offers across Australia with camping safaris to one day sight seeing coach trips, eco tours australia adventure camping safaris in Kakadu National Park and Uluru (Ayers Rock) from Alice Springs and Ayers Rock Resort (Uluru) in Northern Territory. We seek out tours from only reputable experienced tour companies to some of Australia's most famous landmarks including Uluru Kata Tjuta National Park(Ayers Rock) and Kakadu National Park. From the tropical Top End to the spiritual heart of the Red Centre, from Aboriginal Culture to abundant wildlife - then onto Adelaide and Cairns we have sourced an excellent range of tours for your next vacation in Australia. Our experienced staff have collectively over 30 years in the travel industry will help you discover the best of these unique and special adventure and sightseeing guided tours.

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