Terms and Conditions of our Wayoutback Tour Range

Season 01.04.2020 till 30.03.2021

Dates, itineraries and prices are valid from 1st April 2020 until 31st March 2021
All prices are in Australian Dollars and include GST

All bookings are made with Wayoutback Australian Safaris Pty Ltd (WAS) (ABN 63 157 953 369).
By booking a tour with us you agree to have read and accept these Terms and Conditions.

We are pleased to release our Northern Territory Rates for the 2020/21 season.

Please take the time to read and understand the terms and conditions of travel set out below prior to confirming your reservation with us, The Agent. Wayoutback Australian Safaris and Walking Country (WAS/WC) also recommends you read and understand the specific health and fitness requirements for the safaris you intend to undertake.

Rates Valid: 1st April 2020 until 31st March 2021

Choosing your Style of Safari

Wayoutback Australian Safaris now offers 18 -40 years recommended, Open age and Comfort style safaris.

Each style is indicated on the below rate sheet

INCLUSIONS	CLASSIC OPEN AGE	18-40 YEARS RECOMMENDED	COMFORT
National Park entry fee
Sleeping Bag		Optional/$30 fee on Single Safari or $50 fee on all packages	N/A
Linen Comprising Pillow, Towel, pillow case and sheet
Minimum number to guarantee departure	2*	2*	2*
Maximum guest numbers	14/16/17 or 21	17 Top End or 24 Red Centre	6
Vehicle type 4WD Mini Bus Luxury 4WD	4WD	Mini Bus or 4WD	Luxury 4WD
Accommodation type	Camping	Camping	Hotel
Permanent Tents with beds			N/A
Non permanent tents		(On request)	N/A
Remote Campsites			N/A
Private Campsites			N/A
Swags			N/A
All Meals
Morning/Afternoon teas and snacks
Sparkling Wine at Uluru
Non Alcoholic Beverages			Except in restaurants
Glass of wine with evening Meal 3 Day Safaris			At own Expense
Suitable for Children
Endless Star Dining Experience
Maruku Indigenous Cultural Experience

NOT INCLUDED
• Adventure 18- 40 recommended and Classic 4WD Open Age Tours
• All Safaris operating in the Top End and associated packages attract a $12.50 Twin Falls shuttle fee (Seasonal) and is payable direct on day of departure. Items of a personal nature are not included such as toiletries, towels and torch.
• Optional camel ride on all Safaris en route to Uluru are optional and at own expense.
• Optional Field of Light tour on all Red Centre Safaris is optional and at own expense. Pre booking is essential as spaces are limited and sells out quickly
• If a passenger is over 70 years of age the toup operator requies a Wayoutback Medical Accessment Form completed.

CHILD RATES
Due to National Park Entry Fees payable direct, no discount applies for Children unless specified.

IMPORTANT ARRIVAL/DEPARTURE INFORMATION FOR ADVENTURE 18-40 RECOMMENDED AND CLASSIC 4WD OPEN AGE SAFARIS IN THE RED CENTRE
Please refer to rate sheet for start/finish times for all Safaris.
We collect from select flights into Uluru. If commencing your Safari from Uluru, we recommend arriving on Jetstar or Virgin Australia prior to 2pm on the day of departure.
Flight details must be provided at time of booking please.
Clients joining at Ayers Rock Airport/Outback Pioneer does not include lunch. Please ensure guests have lunch prior to collection.
All Classic 4WD Open Age Red Centre Safaris conclude in Alice Springs.

PRODUCT PRICINGS
National Park entry fees are now INCLUDED in all our touring options which only leaves our pay on board fees as sleeping bags and optional tent hire on our budget adventure products. This now means all Classic Adventure products have ZERO PAY ON BOARD LEVIES FROM 1 APRIL 2019 except optional extras such as Field of Light.

FIELD OF LIGHT AVAILABLE ON RED CENTRE SAFARIS WD02, WD03, WD04, W03, W03A, W04, W05
With the extension until 31 December 2020 of the famous Field of Light display at Uluru, we are pleased to continue offering this experience to all of our passengers who travel with us in the Red Centre. Departing under the cover of darkness, as far as the eye can see gentle rhythms of colour light up the desert. The exhibition, aptly named Tili Wiru Tjuta in local Pitjantjatjara is Munro’s largest work to date. Overwhelming in size, covering more than seven football fields, it invites immersion in its fantasy garden of 50,000 spindles of light, the stems breathing and swaying through a sympathetic desert spectrum of ochre, deep violet, blue and gentle white. All guest will need to travel on the final departure of the day (departure 3) and will join the experience after dinner on night # 1 of all tours. We strongly recommend pre-booking your clients on Field of Light tours prior to arrival as spaces are limited and tours do sell out. The cost for this experience is $42 per adult and $30 per child and all payments are to be made directly to Wayoutback at time of booking.

FAMILY AND FRIENDS FOUR OR MORE AND MULTI TOUR DISCOUNTS
Available on ALL Camping Safaris 3 days or more in duration when travelling in a group of 4 or more, guests continue to save 5% off the Retail rates for core Safari products in the Red Centre and Top End including WD03, WD04, W03, W03A, W04, W05, WT03, WT403, WTA04, WT05 and WTA05.
This discount is not available on any packages, accomodated safaris or our Cicada Dreaming Safari. The multi tour discount remains for those booking an Open Aged Safari of 3 days or more duration in the Red Centre and Top End. Discounts are not available in conjunction with each other or on any other offer.

IMPORTANT
All Classic 4WD Open Age Red Centre Safaris conclude in Alice Springs.

BLACK OUT DATES
Tours do not depart on 01 January 2020

WHAT YOU WILL NEED TO BRING
Agent E-Ticket, A torch (flash light), a wide brimmed hat, sunscreen, insect repellent, fly net (summer), medication (if required), a water bottle (at least 1.5 litres), walking shoes/boots (we do a lot of walking/ climbing), warm clothing (winter), toiletries, swim wear, towel, camera (plus extra batteries/ memory cards), Travel Voucher/Ticket and a great sense of adventure. Passengers are welcome to bring their own beverages if they wish.
Passengers of Adventure age recommended tours will need to provide their own sleeping bag, or they can be hired for $30 on single tours and $50 on packages.

1.       The Agreement
All bookings are made with Wayoutback Australian Safaris Pty Ltd (ABN 63 157 953 369). By booking a tour with us you agree to have read and accept these Terms and Conditions.

2.       Validity
Dates, itineraries and prices are valid from 1st April 2020 until 31st March 2021. All prices are in Australian Dollars and include GST.

3.       Things you should know
All of the tours we offer are active participation based. We rely on the good will and cooperation of all passengers to make them a success. This includes your assistance in the preparation of meals, washing up, gathering fire wood and loading/ unloading of the vehicle.
On our open age tours, all camping is in twin share permanent tents which include beds and mattresses, all linen, pillows and sleeping bags.
Swags are also available for those who wish to sleep under the stars.
Passengers on our 18-40 age recommended tours will need to bring their own sleeping bag, or hire one for $30.
All camping is in swags (with the exception of some Top End tours).
For passengers wishing to hire a tent there is a $60pp charge and this must be requested prior to travel.
Due to space restrictions on our vehicles, please limit your luggage to 1 x soft bag of under 20kg.
For all safaris visiting Kakadu National Park luggage is strictly limited to 10kg.
Any additional luggage should be stored at your accommodation, where possible.
For passengers on one way safaris any additional luggage may be stored in areas that is not readily available during the safari.
Our group sizes vary from a maximum of 16 – 27 passengers depending on the safari.
The maximum group size for each safari is listed on the itinerary.
The is a limit of only 6 passengers on our ECO Tour

4.       Payment Policy
To confirm your reservation with us, a non-refundable 25% deposit is required at the time of booking. The remaining balance is due no later than 30 days prior to departure.
All bookings made less than 30 days prior to departure must be paid for in full at the time of booking.
You can book via our registered travel agent.
All credit card payments (Visa and Mastercard) incur a 2% Merchant Levy surcharge.
This surcharge is subject to change without notice.
All bookings made via Travel Agents or other booking partners may be subject to their own set of payment terms

5.       Cancellation by you
Due to the extensive planning and costs associated with touring, the following cancellation fees will apply in the event you should cancel for any reason.
·         14 – 29 days prior to departure – 50% of total price + Agent A4WDR deposit
·         Within 14 days prior to departure – 100% of total price including Agent A4WDR deposit
Due to the remote places we visit and the adventurous nature of our tours, we also recommend that you purchase a comprehensive Travel Insurance policy.
We accept no responsibility for lost, stolen or damaged property.

6.       Cancellation by Wayoutback
Safety is our number one priority and at times Wayoutback may have to cancel a tour or service. In the event we do have to cancel, every effort will be made to offer a suitable alternative. If the alternative is not suitable we will refund your tour price in full.
We reserve the right to cancel a tour, arrange an alternative operator (if possible) if group numbers are insufficient or combine tours of differing standards in the event that low numbers are endangering a scheduled departure being cancelled.
 In this instance guests will always be upgraded to a higher standard product. Guests travelling on a .tour with upgraded guests will not be entitled to refunds in these instances.
WAS reserves the right to have multi-level pricing on products where it is necessary to ensure guests travel plans are not disrupted.
In circumstances where the cancellation is due to external factors beyond our control, any potential refund will be less any unrecoverable cost which we may have incurred.

7.       Booking Amendments
Due to the complexity, staff time and communication costs of the booking process, the following amendment charges will apply;
·         8 + days prior to departure - $50 (including GST) plus any difference in price between the original booking and the new date/ tour which is selected.
·         Changes made within 7 days of the scheduled departure – will incur full cancellation fees and passengers will be required to pay the full cost of any new tour which is booked.

8.       Reconfirming your tour
All passengers are required to call our Sales Centre and reconfirm their travel no later than 48 hours prior to departure. To confirm your pick up point and time, please call 1300 551 510 (within Australia) or +61 8300 4900 (outside Australia). Wayoutback Australian Safaris will not be held responsible for any costs incurred due to changes of pick up details if reconfirmation is not made. Passengers joining or departing a tour from Ayres Rock Airport (AYQ) will also need to reconfirm all flight details at least 48 hours prior to their scheduled departure. It is recommended that when joining a tour in Ayres Rock that you arrive before 12:30 pm and when departing Ayres Rock your flight be scheduled after 12:30pm. Wayoutback Australian Safaris will not be held responsible for any delays resulting in a passenger missing tour inclusions or missing a scheduled flight.

9.       What you will need to bring
Agents E-Ticket, A torch (flash light), a wide brimmed hat, sunscreen, insect repellent, fly net (summer), medication (if required), a water bottle (at least 1.5 litres), walking shoes/boots (we do a lot of walking/ climbing), warm clothing (winter), toiletries, swim wear, towel, camera (plus extra batteries/ memory cards), Travel Voucher/Ticket and a great sense of adventure. Passengers are welcome to bring their own beverages if they wish. Passengers of Adventure age reccomended tours will need to provide their own sleeping bag, or they can be hired for $30 on single tours and $50 on packages.

10.   Privacy Policy
Wayoutback Australian Safaris understands the importance of protecting your privacy. Any information we collect from you may be used for any purpose associated with delivering our tour products. We may from time to time have to pass your details onto our agents, service providers or other suppliers to enable us to deliver our service. We educate our staff about the requirements of the National Privacy Principles, the Privacy Act and the GDPR.

11.   Health and Medical Requirements
Due to the vast distances travelled on safari, we may be many hours from medical facilities. It is the responsibility of you and your Agent to declare any known medical condition(s) at time of booking. WAS reserves the right to request additional information and/or medical clearance (at your own expense) before confirming your reservation. Upon joining your safari WAS requires you to re-confirm any medical condition(s) to your guide and enough medication should be carried for the duration of your safari (cold storage is available). A certain level of fitness is required for all safaris. To ensure that you enjoy your time on tour with us, you should be able to walk at least 6km (3.7 miles), unaided, over rough, uneven ground (often in intense heat) and climb (or descend) steps or steep inclines without hindrance. If you are unable to meet the required level, you must disclose this at time of booking. In the interests of health and safety, WAS reserves the right to refuse travel due to any medical conditions and/or fitness level which we deem necessary. WAS will not be liable for any additional expenses or cancellation fees imposed by ourselves or third parties incurred as a result of refusal to travel due to non-disclosure. We recommend you discuss any medical or fitness concerns with our staff prior to booking.

12.   Dietary Requirements and Food Allergies
All of our menus are designed to be well balanced and healthy to provide the necessary sustenance for you to enjoy and participate in your tour. If you have any food allergies or specific dietary needs please contact us to discuss these requirements and we will advise you if they can be catered for. As we operate in remote parts of Australia, certain foods are not always readily available. We may have to substitute our menus as supply dictates therefore we cannot guarantee all ingredients contained in these alternatives. In these instances we will advise you to provide your own supplementary food/ snacks depending on your specific requirements.

13.   Change of Itinerary
Wayoutback Australian Safaris reserves the right to amend tour times, itineraries and fares for its products as circumstances, time of year and operational reasons occur. There will be no refunds in these circumstances nor for delays incurred due to mechanical failure, accident, weather or any other unforeseen circumstances. We cannot guarantee exact pick-up and drop-off times and will accept no responsibility in the event of cancellation fees from other connecting services. Individual Aboriginal location visits cannot be guaranteed for cultural reasons. In the event of a location or host not being available alternative experiences of a similar nature will first be sought and failing this, refunds will be offered for this component only. No compensation will be considered for any additional driving or time lost due to such changes.

14.   Acceptance of risk
Australia has many dangerous creatures, extreme weather conditions and often varying terrain. Camping, hiking and passing time outside may increase your personal risk of exposure to these dangers. Safety is our number one priority and all of our guides are highly trained to ensure passenger safety at all times. All passengers participating in one of our Wayoutback Safaris do so at their own risk and no responsibility can be accepted by WAS for any loss, injury or accident. The minimum age for children travelling on our tours is 5 years at the time of travel. All passengers under the age of 18 must be accompanied by an adult or caregiver at all times. While all care is taken, the responsibility of children on tour rests entirely with the parent or caregiver. All passengers, including children, must wear shoes at all times, use sunblock and wear hats. 

15.   Limitation of Liability
We contract with a network of companies and individuals to assist in operating our tours. Wayoutback works with the best operators available but takes no responsibility for any act of neglect by any operator whose services are used as part of your trip. Our suppliers make every effort to safeguard clients, and we cannot be held responsible for personal injury or sickness to any customer which is beyond our control. Passengers should note that adventure travel involves a higher than normal risk and a signed release may be required from all participants from a number of our activity providers.

16. Travel Insurance
Travel Insurance is highly recommended for all passengers travelling on our tours. This should provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the catgories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects.

17.   Authority on Tour
We pride ourselves on the very high standard of our guides. Wayoutback is one of only a few Advanced ECO Accredited tourism operators based in the Northern Territory. All guides have a sound knowledge of the local area focusing on its history, Aboriginal culture, geology and the natural environment. Passengers must abide by the tour guides instructions and directions at all time, in particular with regard to actions and behaviour in National Park areas, Aboriginal communities, areas with elevated hazards or risks and emergency situations. Non-compliance with any directions from the tour guide or other authority may result in the passengers being refused onward travel with no right to refund. All vehicles are fitted with a microphone and WAS will ensure to the best of its ability to have them all in good working order. Due to the environment in which we are travelling, heat, humidity and dust often have an adverse effect on electronics within the vehicles and as such their use cannot be guaranteed. In such instances guides will make every effort to ensure commentary of significant importance is heard by all but no compensation will be due.

18.   Feedback
If you have any feedback regarding your trip please inform you tour guide at the time so they can try and rectify the issue. If after this time you still wish to provide us with some feedback, please put your concerns in writing and send to us by emailing feedback@wayoutback.com.au

19.   Applicable Law
The laws of The Northern Territory, Australia govern these terms and conditions. Any disputes in connection with a tour or these terms and conditions must be initiated in the courts of the The Northern Territory, Australia.

20.   Registered Address
Wayoutback Australian Safaris, 30 Kidman Street, Alice Springs, NT, 0870, Australia

Important notes.

For the following tours:

Litchfield, Katherine, Arnhem Land and Kakadu Tours
• 1 day Litchfield Safari (WT01) - (Child 5-15 years) - (27 Passengers)
• 1 day Twin and Jim Jim Falls Ex Jabiru (WTJ01) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 day 4WD Arnhem Land Dreaming Top End Lodge Safari (WTAA03) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 day 4WD Arnhem Land Dreaming Top End Camping Safari (WTA03) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 day 4WD Buffalo Dreaming Top End Camping Safari (WT03) - Adventure 18-40 years recommended - (17 Passengers)
• 3 day 4WD Dragonfly Dreaming Top End Lodge Safari Dry Season (WT403AT and WT403AS) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 day 4WD Dragonfly Dreaming Top End Lodge Safari Wet Season (WT403AT and WT403AS) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 day 4WD Dragonfly Dreaming Top End Camping Safari Dry Season(WT403) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 day 4WD Dragonfly Dreaming Top End Safari Camping Wet Season (WT403) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 4 Day 4WD Arnhem Land Dreaming Camping Safari (WTA04) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 4 Day 4WD Arnhem Land Dreaming Top End Lodge Safari (WTAA04) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 4 Day 4WD Small Group Hawk Dreaming Eco Experience (WT04A) - Comfort Accommodated Tours - (Child 5-15 years) - (14 Passengers)
• 5 Day 4WD Arnhem Land Dreaming Safari (WTA05) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 5 Day 4WD Jabiru Dreaming Safari (WT05) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)



Red Centre Tours
• 1 day 4wd West MacDonnell Ranges Thorny Devil Safari (W01) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• Overnight Dingo Dreaming Red Centre Safari (WD02) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 Day 4WD Goanna Dreaming Red Centre Safari (W03 and W03S) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 3 Day 4WD Uluru Kata Tjuta Kings Canyon Eco Experience (WA03) - Comfort Accommodated Tours - Child under 12 years* - (6 Passengers)
• 3 Day Cockatoo Dreaming Red Centre (WD03) - Adventure 18 -40 years recommended - (17 Passengers)
• 3 Day 4WD Goanna Dreaming Red Centre Safari (W03) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers) - (17 Passengers)
• 4 Day 3 Night Goanna Dreaming Red Centre 4WD Safari (Finishes Ayers Rock) (W03A and W03SA) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 4 Day 4WD Uluru Red Centre Wallaby Dreaming Safari (W04) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)
• 4 Day Galah Dreaming Red Centre Safari (WD04) - Adventure 18 -40 years recommended - (17 Passengers)
• 5 Day 4WD Uluru Red Centre Kangaroo Dreaming Safari (W05) - Classic 4WD Open Age - (Child 5-15 years) - (17 Passengers)



One Way Tours
• 3 day Cicada Dreaming Safari (Alice Springs to Darwin) (WAD04) - Adventure 18 -40 years recommended - (24 Passengers)
• 3 day Cicada Dreaming Safari (Darwin to Alice Springs) (WDA04) - Adventure 18 -40 years recommended - (24 Passengers)
• 6 day Red Centre to Top End Northern Exposure (WPR05) - Adventure 18 -40 years recommended - (24 Passengers)
• 6 Day Top End to Red Centre Northern Exposure (WP05) - Adventure 18 -40 years recommended - (24 Passengers)
• 7 Day Red Centre Rock To Top Adventure Safari (WP06) - Adventure 18 -40 years recommended - (24 Passengers)
• 7 Day Red Centre Top to Rock Adventure Safari (WPR06) - Adventure 18 -40 years recommended - (24 Passengers)
• 10 Day Red Centre Top End Crocodile Rock Safari (WP02) - Adventure 18 -40 years recommended - (24 Passengers)
• 10 Day Top End Red Centre Crocodile Rock Safari (WP01) - Adventure 18 -40 years recommended - (24 Passengers)
• 10 Day Top End and Red Centre Crocodile Rock Safari (WP01U) - Adventure 18 -40 years recommended - (24 Passengers)
• 11 Day Top End Red Centre Crocodile Rock Safari (WP01G) ENDING AYQ - Adventure 18 -40 years recommended - (24 Passengers)

Important pricing notes.

Prices:
• All prices are in Australia dollar.
• There is no agent booking fee for this tour.

• All prices are in Australian Dollars (includes 10% GST) based on per person

Extra if going to Twin Falls and Jim Jim Falls:
• Twin Falls Boat Shuttle Fee ($12.50 is not included and payable direct on day of cruise).

If a sleeping bag is required for the tour:
• If a sleeping bag is required you can bring your own or hire from the operator $30 hire fee.

Experience the wide open outback of Australia

We have over 500 real outback Australian experiences for you. Our safairs are tours but with much more emphasis on being eco friendly tours, unique adventures with lifetime memories and destination experiences to rivavl natures best. We have been booking tours for our passengers for over 22 years in the Australian travel and tourism industry and have become the leaders in booking agents in Australia. We have been Territorians since 1988 and locally based in Darwin. So if you want real genuine Australian tour advice from a local then contact us or get a outback safari tour quote from us. Or just ring us within Australia: Freecall 1800107371 or Overseas: +61 8 7999 7511 after 10am.

How to bookour outback safaris in Australia

Email our head consultant Marg here to get a tour quote

Our quote and booking forms are SSL secured:

Real outback Kakadu Australia tours

Kakadu and Top End guided small group safaris from Darwin returning Darwin with both camping in permanent tents and private campgrounds.

Ancient Arnhemland and Top End safaris

Arnhem Land and Top End guided small group safaris from Darwin returning Darwin with both camping in permanent tents and private campgrounds.

Uluru and outback Central Australia

Uluru guided small group safaris short on time and fly Alice Springs or Darwin included. These safaris have a mix of camping and accommodation.

Uluru and Kakadu one way by flight

Kakadu and Uluru guided small group safaris short on time and fly Alice Springs or Darwin included. Mix of camping and accommodation on tour.

Uluru and Kakadu one way by road

Kakadu guided small group safaris short on time and fly Alice Springs or Darwin included. Mix of camping and accommodation on tour.

Private personalised experiences

Personalised private tour and charters for the single traveller, couple, family or a large group. With accommodated or camping options.

All our one day tours

See our one day tours, trips, experience. Short on time we can find you a cruise, experince or trip to enjoy.

See the Great Ocean Road

Take a small group short break accommodated tour from Melbourne to Adelaide. Or Melbourne to Alice Springs or Darwin.

Kangaroo Island and S.A.

Take a small group short break accommodated tour from Adelaide and included Kangaroo Island or go north to Uluru.

Tour from Sydney

Take a small group of 24 like minded adventure travellers on a short break accommodated tour from Sydney one way.

Explore Hobart and beyond

Take a short break with a small group on this adventure tour from Hobart to the top tourist destinations in Tasmania.

Great Barrier Reef

Take a short break on this adventure tour from Brisbane or Cairns one way, highlights like the Great Barrier Reef.

Adventure tours Broome

Take a short break on this adventure tour from Broome and return fora few days or oneway up to 2 weeks

Kimberley Experiences

Take a short break on these adventure tour from Broome and return for a few days or oneway up to 2 weeks

Perth to Broome

Take a short break on these adventure tour from Perth and return for a few days or oneway up to 2 weeks